With new challenges come new opportunities, such as how health systems can reimagine hospitals to have more effective communication, collaboration, and decision making while at the same time staying financially sound. Read this Health IT Outcomes article to take a deeper look at what a reimagined hospital crisis management model could look like soon. The article also compares virtual command centers and physical command centers, and explores the real-time health system (RTHS) technology needed to support hospitals of the future.
To learn a little more about LiveProcess and their experience amidst COVID-19, Healthcare IT Today’s John Lynn sat down with Terry Zysk, CEO of LiveProcess, to discuss how LiveProcess came to be and to hear some of the stories from their healthcare customers amidst COVID-19. Zysk also shares how COVID-19 is different from other crisis situations LiveProcess customers have dealt with before and what a real-time virtual situation management platform should include to be effective. We also talk about whether you can implement new technology in the middle of the crisis or not and what other crisis may be missing our attention because we’re so focused on COVID-19.
If you want to learn about crisis management and how you can better prepare your healthcare organization for the next crisis you’ll enjoy this video with Lynn and Zysk .
Healthcare Innovation: Emergency Management Healthcare Coalition Proves Valuable in Riverside County
A key to the coalition’s capabilities is the fact that all members agreed to use the same technology platform, LiveProcess, which offers a secure, real-time virtual situation management system built for healthcare systems to dynamically rebalance business and clinical operations to meet demand while managing quality of care, employee and patient safety and financial risk.
Nimble, efficient adaptation is critical both to meet care delivery needs and to limit financial loss. This pandemic has taught us that health systems need to be better prepared to innovate and rapidly adapt in order to thrive.
CHELMSFORD, MA – July 7, 2020 – LiveProcess, the leader in healthcare emergency management solutions, today announced the release of LiveProcess Aware™, a secure, real-time virtual situation management platform built for healthcare systems to dynamically rebalance business and clinical operations while managing quality of care, safety and financial risk.
“As we saw with the COVID-19 pandemic, health systems need to be better prepared to innovate and rapidly adapt to changing situations in order to thrive,” said Terry Zysk, CEO, LiveProcess. “Doing that successfully requires real-time situational awareness and close collaboration across clinical, operational and business domains.”
As the COVID-19 pandemic pushes health systems to the limit, safeguarding the health of hospital employees is paramount. Knowing the health status of each staff member before the start a shift helps protect patients and co-workers from infection.
Screening every worker every day is an immense task. In this post, we share examples of how LiveProcess customers use the LiveProcess platform to manage this challenge with notifications and surveys.
As you adjust to keep up with this public health crisis, having a simple, orderly way of complying with staff screening guidelines can help.
In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.
Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.
On our blog: Because we’ve seen up close how health systems and coalitions use LiveProcess to ease some of the burdens of coordinating their COVID-19 responses, we’d like to do more. Read to learn more.
“Coming together is a beginning. Keeping together is progress. Working together is success.” Learn how real-time situational awareness helps this regional emergency management healthcare coalition achieve a better, faster, and more coordinated response.
Cyber attacks come at a high cost for hospitals, in the form of lost revenue, legal settlements and damaged reputation. Learn how you can reduce the business cost of a cyber attack with situational awareness and improved communication for continuity of operations and continuity of care.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
this hospital was able to maintain continuity of care by deploying the LiveProcess emergency management and collaboration platform, and by leveraging its information aggregation capability and the resulting situational awareness to its full benefit.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
Real-time emergency response requires mobile coordination across boundaries. Get everyone the information they need quickly and efficiently with a cloud-based virtual hospital command center for emergency management and mobile response with LiveProcess Emergency Manager.
Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.
LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking
See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.
Enterprise-wide hospital communication and coordination requires a real-time collaboration platform. Learn how you can achieve individual, group, and enterprise-wide notification and response and coordinate across boundaries seamlessly. Resolve adverse events more rapidly by reaching an individual, a team, a department or your entire hospital or health system staff in minutes — with a single, open and flexible hospital communication and coordination platform.
Learn how situational awareness applies to hospital operations every day. When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. Shared situational awareness mobilizes a swift and appropriate response across departments. Each member of the healthcare team can take the right action independently, without waiting for a meeting or phone call.
In this eBook, learn how healthcare communication technology can provide real-time enterprise-wide situational awareness and resource orchestration to drive transformation in care delivery in your hospital or health system.
Hospital Emergency Management in a Hurricane with Virtual Hospital Command Center at Anne Arundel Medical Center
The supply chain director opened the hospital’s command center and a LiveProcess event log at noon on a Saturday. One of the features the group noted as most useful was the ability to electronically log updates and allow them to be shared by any user with access to the system, providing situational awareness.
Routine labor around communication has been reduced or eliminated at Methodist Health System, Learn about the clinical communication and collaboration solution implemented for day-to-day communication and health system emergency preparedness.
Improved Emergency Management and Day-to-Day Workflow with Structured Response Messaging: Methodist Health System
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
Changing circumstances in a healthcare delivery organization require real-time situational awareness across departments. At LiveProcess we call this agile healthcare. Learn about what it means to be an agile healthcare organization and the crucial component needed to achieve it.
Emergency Department (ED) Throughput, 15-Minute Response Times and 99% ED Patient Satisfaction: Northern Nevada Medical Center
For many years Northern Nevada Medical Center has issued and met a 15-minute emergency room guarantee, attending to patients within fifteen minutes of their arrival. Continually delivering on its promise of responsiveness has earned the hospital an unheard-of 99% patient satisfaction rating. LiveProcess provides an emergency management platform that can be engaged to call emergency codes, to alert department heads about incoming supply shipments, to fill staff callouts, to prepare allied facilities for patient transfers, and to support hospital operations through improved situational awareness and collaboration.