Healthcare Innovation: Emergency Management Healthcare Coalition Proves Valuable in Riverside County

Healthcare Innovation: Emergency Management Healthcare Coalition Proves Valuable in Riverside County

A key to the coalition’s capabilities is the fact that all members agreed to use the same technology platform, LiveProcess, which offers a secure, real-time virtual situation management system built for healthcare systems to dynamically rebalance business and clinical operations to meet demand while managing quality of care, employee and patient safety and financial risk.

Government Technology: Emergency Management – Georgia Medical Center Deploys New Software as Coronavirus Hits

Government Technology: Emergency Management – Georgia Medical Center Deploys New Software as Coronavirus Hits

Tift Regional Medical Center in Georgia deployed the LiveProcess Emergency Manager software two weeks before the coronavirus hit the region and began managing the virus via the system immediately. The medical center’s virtual command center is a management portal that acts as a kind of “virtual bulletin board,” allowing staff to disseminate information, keep track of planning and coordination and response to situations. It keeps all staff on the same page in real time.

Quickly Find and Share COVID-19 Resources Across Your Healthcare Coalition or Health System

Quickly Find and Share COVID-19 Resources Across Your Healthcare Coalition or Health System

In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.

Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.

Free COVID-19 Response Package for Health Systems: Expedite a coordinated response

Free COVID-19 Response Package for Health Systems: Expedite a coordinated response

Many health systems are struggling with the onslaught of information, issues, roadblocks and more that arise during a large-scale situation like the COVID-19 pandemic.

We see how our customers are effectively sharing information, expediting response and monitoring the well-being of their staff by leveraging LiveProcess.

That’s why LiveProcess is offering a no-charge, no-strings-attached COVID-19 Response Package for eligible U.S. health systems.

The package provides a virtual situation center for the coordination and management of your health system’s response to COVID-19 as it affects your organization, your staff and your community.

CMS Emergency Preparedness Rule: What You Need to Know Now

CMS Emergency Preparedness Rule: What You Need to Know Now

The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.

Prepare Your Hospital for an Active Shooter Emergency

Prepare Your Hospital for an Active Shooter Emergency

Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.

Hospital Emergency Preparedness: Checklist for Compliance and Best Practices

Hospital Emergency Preparedness: Checklist for Compliance and Best Practices

Developing and maintaining hospital emergency preparedness doesn’t have to be a daunting challenge — with the right guidance. This emergency preparedness compliance checklist presents ten critical elements to address when preparing for natural disasters and other crises. Each element includes statements of readiness you can use as guidelines to ensure your hospital is compliant and prepared.

CMS Emergency Preparedness Checklist

CMS Emergency Preparedness Checklist

Use this CMS emergency preparedness checklist to ensure that your healthcare emergency management program is comprehensive and compliant. This checklist can guide emergency managers and emergency preparedness team members to get the most out of your current plans, policies and procedures, and community resources.

Emergency Management: Keep Cool in Critical Situations

Emergency Management: Keep Cool in Critical Situations

Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.

What’s New: CMS Emergency Preparedness Rule in 2019

What’s New: CMS Emergency Preparedness Rule in 2019

Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.

CMS Emergency Preparedness: Training & Testing

CMS Emergency Preparedness: Training & Testing

Emergency preparedness training and testing of your emergency plans is a crucial part of the CMS emergency preparedness rule. Emergency management plans that seem great on paper can fall apart in practice. Drills and exercises prepare your staff for a disaster and give your organization’s leadership the opportunity to find problems in a low-stakes setting. Learn about CMS’s requirements in this post.

CMS Emergency Preparedness Rule: Communication Plan, Collaboration & Continuity

CMS Emergency Preparedness Rule: Communication Plan, Collaboration & Continuity

Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.

Hospital Communication: Real-time enterprise-wide coordination

Hospital Communication: Real-time enterprise-wide coordination

Enterprise-wide hospital communication and coordination requires a real-time collaboration platform. Learn how you can achieve individual, group, and enterprise-wide notification and response and coordinate across boundaries seamlessly. Resolve adverse events more rapidly by reaching an individual, a team, a department or your entire hospital or health system staff in minutes — with a single, open and flexible hospital communication and coordination platform.

5 Key Factors to Adoption of Hospital Communication Technology

5 Key Factors to Adoption of Hospital Communication Technology

When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? Learn five key factors that increase technology adoption while improving care coordination and clinical workflows.

Workplace Violence in Hospitals: 10 Steps to Preparedness

Workplace Violence in Hospitals: 10 Steps to Preparedness

When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.

Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital

Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital

Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.

Nursing Communication Tools: 5 Benefits of Smartphones in Hospitals

Nursing Communication Tools: 5 Benefits of Smartphones in Hospitals

Should nurses be using smartphones at work as nurse communication tools? Learn the advantages of using a smartphone as part of a hospital communication system and nurse communication tool to improve nursing job satisfaction, healthcare efficiency, and collaboration while reducing nurse burnout.

Nursing Resilience and Workplace Safety: Addressing Root Problems in Healthcare

Nursing Resilience and Workplace Safety: Addressing Root Problems in Healthcare

Workers in health care settings are four times more likely to be victimized than workers in private industry. Because stress drives nursing burnout, healthcare leaders must address factors that cause worry and fear, not just busyness. Learn about actions you can take to reduce the stress of nurses caused by concerns about workplace violence and safety.

Nurses Are Already Resilient: What Hospitals Can Do to Help

Nurses Are Already Resilient: What Hospitals Can Do to Help

The Nursing Executive Center has identified four ways in which healthcare organizations can help build a work environment in which nurses have the time and tools to do their work professionally, at a high standard, with less stress. While healthcare leadership cannot change the kinds of stresses nurses and other care providers face, you can implement healthcare communication technology to give your staff the tools they need to reduce the time they spend frantically running around every day (FRED).

LiveProcess Delivers on CMS Emergency Preparedness Rule for Long-Term Care

LiveProcess Delivers on CMS Emergency Preparedness Rule for Long-Term Care

The CMS emergency preparedness rule expanded requirements previously limited to hospitals to include long-term care (LTC) facilities, including skilled nursing facilities (SNFs) and nursing homes. LTC facilities are now expected to develop an emergency plan based on an all-hazards risk assessment, establish policies and procedures for continuity of care and essential services, track patients’ location, create a communication plan, test the plan and train staff. See how LiveProcess Emergency Manager can help.

Healthcare Team Communication Tools to Reduce Nurse Burnout

Healthcare Team Communication Tools to Reduce Nurse Burnout

When not providing direct care to patients, many nursing tasks are administrative: communicating information to other healthcare team members, locating resources and supplies, and responding to calls and pages. Learn 3 ways clinical communication and collaboration technology, such as a healthcare team communication tool, can play a substantial role in providing support to nurses.

Planning for Collaboration: CMS Emergency Preparedness

Planning for Collaboration: CMS Emergency Preparedness

Plan ahead for collaboration with other organizations during disaster response. When CMS drafted its emergency preparedness regulations, it sought to address a “patchwork of federal, state, and local laws and guidelines.” The CMS emergency preparedness rule helps put all healthcare facilities on the same page to more easily coordinate communication, resources, shelter and services.

CMS Emergency Preparedness: Hospital Readiness for Likely Threats

CMS Emergency Preparedness: Hospital Readiness for Likely Threats

What is your hospital’s level of emergency preparedness for the hazards most likely to occur in your community? Hospitals are required to conduct a hazard vulnerability assessment (HVA) and review it at least annually. The likelihood of each threat can help you to prioritize emergency planning, mitigation, response and recovery.

Preparing Your Hospital for a Severe Weather Emergency

Preparing Your Hospital for a Severe Weather Emergency

In this white paper you’ll learn: 8 keys to severe weather emergency preparedness planning; the importance of involving partners, suppliers and regional emergency management coalitions; why you might want a COOP for CMS emergency preparedness requirements; how severe weather fits into an all-hazards vulnerability analysis (HVA); and 3 useful tools for your incident command team.

Start Here: Hospital CMS Emergency Preparedness

Start Here: Hospital CMS Emergency Preparedness

You may be feeling overwhelmed by the CMS emergency preparedness rule for Medicare and Medicaid Participating Providers and Suppliers. Preparation for successful hospital emergency management is complicated — but manageable. Learn about the three parts of a comprehensive emergency management plan and the four key steps.

CMS Emergency Preparedness Compliance Checklist: 10 Critical Issues

CMS Emergency Preparedness Compliance Checklist: 10 Critical Issues

Developing and maintaining hospital emergency preparedness doesn’t have to be a daunting challenge — with the right guidance. This emergency preparedness compliance checklist presents ten critical elements to address when preparing for natural disasters and other crises. Each element includes statements of readiness you can use as guidelines to ensure your hospital is compliant and prepared.

LiveProcess Delivers on CMS Emergency Preparedness Rule for Hospitals

LiveProcess Delivers on CMS Emergency Preparedness Rule for Hospitals

LiveProcess Emergency Manager is purpose-built for hospitals to create and execute continuity of operations plans (COOPs), emergency operations plans (EOPs), and other emergency management plans. LiveProcess seeds your COOP with an all-hazards vulnerability assessment based on the Kaiser model. LiveProcess makes your EOP actionable, enabling community-wide coordination. LiveProcess helps your healthcare organization to plan and execute drills, track compliance, and identify areas for improvement.

Emergency Department (ED) Throughput, 15-Minute Response Times and 99% ED Patient Satisfaction: Northern Nevada Medical Center

Emergency Department (ED) Throughput, 15-Minute Response Times and 99% ED Patient Satisfaction: Northern Nevada Medical Center

For many years Northern Nevada Medical Center has issued and met a 15-minute emergency room guarantee, attending to patients within fifteen minutes of their arrival. Continually delivering on its promise of responsiveness has earned the hospital an unheard-of 99% patient satisfaction rating. LiveProcess provides an emergency management platform that can be engaged to call emergency codes, to alert department heads about incoming supply shipments, to fill staff callouts, to prepare allied facilities for patient transfers, and to support hospital operations through improved situational awareness and collaboration.