Potential staff exposure to the COVID-19 pandemic virus required the health system to alert the 380 staff who had contact with a COVID-positive patient prior to diagnosis. These staff members spanned multiple facilities, and shifts, and served in roles as varied as clinicians, transportation and environmental services. Infection control outreach needed to happen quickly to limit the spread of disease.
“We needed a simple, elegant solution to track our staff and have near real-time information on their COVID-19 status,” explained the IT director at the health system. “We spent a day or two swirling over what tool to use before deciding that LiveProcess was our best choice.”
With new challenges come new opportunities, such as how health systems can reimagine hospitals to have more effective communication, collaboration, and decision making while at the same time staying financially sound. Read this Health IT Outcomes article to take a deeper look at what a reimagined hospital crisis management model could look like soon. The article also compares virtual command centers and physical command centers, and explores the real-time health system (RTHS) technology needed to support hospitals of the future.
A medical surge caused by a global pandemic disrupts hospital supply chains. Learn about strategies hospitals and health systems are using to manage resources.
A key to the coalition’s capabilities is the fact that all members agreed to use the same technology platform, LiveProcess, which offers a secure, real-time virtual situation management system built for healthcare systems to dynamically rebalance business and clinical operations to meet demand while managing quality of care, employee and patient safety and financial risk.
CHELMSFORD, MA – July 7, 2020 – LiveProcess, the leader in healthcare emergency management solutions, today announced the release of LiveProcess Aware™, a secure, real-time virtual situation management platform built for healthcare systems to dynamically rebalance business and clinical operations while managing quality of care, safety and financial risk.
“As we saw with the COVID-19 pandemic, health systems need to be better prepared to innovate and rapidly adapt to changing situations in order to thrive,” said Terry Zysk, CEO, LiveProcess. “Doing that successfully requires real-time situational awareness and close collaboration across clinical, operational and business domains.”
Tift went live with LiveProcess Emergency Manager six weeks ago and hadn’t yet scheduled its training sessions when COVID-19 hit close to home. “It’s all so simple. I created my own event and incident command, and we’ve been running ever since. And I trained my boss in about 10 minutes.”
As the COVID-19 pandemic pushes health systems to the limit, safeguarding the health of hospital employees is paramount. Knowing the health status of each staff member before the start a shift helps protect patients and co-workers from infection.
Screening every worker every day is an immense task. In this post, we share examples of how LiveProcess customers use the LiveProcess platform to manage this challenge with notifications and surveys.
As you adjust to keep up with this public health crisis, having a simple, orderly way of complying with staff screening guidelines can help.
In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.
Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.
On our blog: Because we’ve seen up close how health systems and coalitions use LiveProcess to ease some of the burdens of coordinating their COVID-19 responses, we’d like to do more. Read to learn more.
Many health systems are struggling with the onslaught of information, issues, roadblocks and more that arise during a large-scale situation like the COVID-19 pandemic.
We see how our customers are effectively sharing information, expediting response and monitoring the well-being of their staff by leveraging LiveProcess.
That’s why LiveProcess is offering a no-charge, no-strings-attached COVID-19 Response Package for eligible U.S. health systems.
The package provides a virtual situation center for the coordination and management of your health system’s response to COVID-19 as it affects your organization, your staff and your community.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
LiveProcess Emergency Manager enables faster communication and response times across Ozarks Medical Center’s hospital, clinics, and home healthcare providers, which serve an eight-county area across two states.
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.