Cyber attacks come at a high cost for hospitals, in the form of lost revenue, legal settlements and damaged reputation. Learn how you can reduce the business cost of a cyber attack with situational awareness and improved communication for continuity of operations and continuity of care.
From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.
Hospital cyber attack preparedness planning for healthcare IT is essential. If your hospital experiences a cyber attack, will you be prepared? Most hospitals include cyber attacks as part of a risk assessment for the hospital emergency plan. A cyber attack risk assessment for hospital emergency management should consider patient care, continuity of operations, and physical safety.
This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Developing and maintaining hospital emergency preparedness doesn’t have to be a daunting challenge — with the right guidance. This emergency preparedness compliance checklist presents ten critical elements to address when preparing for natural disasters and other crises. Each element includes statements of readiness you can use as guidelines to ensure your hospital is compliant and prepared.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
Take this short self-assessment to identify the next steps you need to take to achieve best practices for hospital emergency preparedness, including compliance with the CMS Emergency Preparedness Rule. Receive your results and resources you can use based on your current level of emergency preparedness.
Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.
Learn how your hospital can manage and track emergency response in real-time, across organizations, in real-time with Liveprocess Emergency Manager. Automatically generate after action reports. Track tasks that result in improved compliance levels. Assess your compliance with NIMS and Joint Commission guidelines. Store all documentation and reports in a trusted central source.
Real-time emergency response requires mobile coordination across boundaries. Get everyone the information they need quickly and efficiently with a cloud-based virtual hospital command center for emergency management and mobile response with LiveProcess Emergency Manager.
Learn about a hospital mass notification, pager replacement and emergency management solution for individual and group notification, mobilization, and two-way coordination. Achieve targeted and mass notification with LiveProcess Emergency Manager, a complete emergency management platform.
Learn about the emergency management planning tools and templates for hospitals and nursing facilities in LiveProcess Emergency Manager: hazard vulnerability assessment, HICS-based incident command, job action sheets, online repository for disaster response resources, master scenario lists (MSELs) and more.
Emergency preparedness training and testing of your emergency plans is a crucial part of the CMS emergency preparedness rule. Emergency management plans that seem great on paper can fall apart in practice. Drills and exercises prepare your staff for a disaster and give your organization’s leadership the opportunity to find problems in a low-stakes setting. Learn about CMS’s requirements in this post.
LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking
See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.
Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.
Learn how situational awareness applies to hospital operations every day. When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. Shared situational awareness mobilizes a swift and appropriate response across departments. Each member of the healthcare team can take the right action independently, without waiting for a meeting or phone call.
When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.
Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital
Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.
US hospitals lack collaborative competency and disaster resilience for large-scale emergency preparedness, says a two-year hospital emergency preparedness analysis by Johns Hopkins Center for Health Security. Read this blog post to learn about collaboration and the Framework for Healthcare Disaster Resilience.
Improved Emergency Management and Day-to-Day Workflow with Structured Response Messaging: Methodist Health System
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
Plan ahead for collaboration with other organizations during disaster response. When CMS drafted its emergency preparedness regulations, it sought to address a “patchwork of federal, state, and local laws and guidelines.” The CMS emergency preparedness rule helps put all healthcare facilities on the same page to more easily coordinate communication, resources, shelter and services.