by Terry Zysk | Sep 18, 2019
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
by Terry Zysk | Jul 9, 2019
Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.
by Terry Zysk | Jun 19, 2019
Enterprise-wide hospital communication and coordination requires a real-time collaboration platform. Learn how you can achieve individual, group, and enterprise-wide notification and response and coordinate across boundaries seamlessly. Resolve adverse events more rapidly by reaching an individual, a team, a department or your entire hospital or health system staff in minutes — with a single, open and flexible hospital communication and coordination platform.
by Terry Zysk | Apr 10, 2019
Inefficient care coordination is one of the biggest complaints reported by both healthcare providers and patients. Finding solutions to this problem starts with identifying where the status quo is falling short. In this post, we dig into complex clinical workflows and the key reasons why they generate stress, slowdowns, and patient dissatisfaction. Then we look at how healthcare team communication technology can help.
by Terry Zysk | Feb 5, 2019
Learn how situational awareness applies to hospital operations every day. When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. Shared situational awareness mobilizes a swift and appropriate response across departments. Each member of the healthcare team can take the right action independently, without waiting for a meeting or phone call.
by Terry Zysk | Dec 17, 2018
Nurse burnout prevention solutions depend on achievable actions, good communication and making the best use of a small amount of time. The beauty of these three principles is how they underscore that building resilience and reducing nurse burnout are achievable goals. No major overhauls are needed: enhancements to the services, resources and processes already in place can pay big dividends.
by Terry Zysk | Dec 10, 2018
When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? Learn five key factors that increase technology adoption while improving care coordination and clinical workflows.
by LiveProcess | Nov 20, 2018
Improve clinical coordination with one-touch notification, response & message status. Empower your clinicians, nurses, aides, human resources, IT and operations staff to communicate and coordinate across …
by LiveProcess | Oct 30, 2018
Watch now. This on-demand webinar explores the most pervasive stressors in the care environment and how to improve communication.
by Terry Zysk | Oct 30, 2018
In this infographic, learn how hospitals and healthcare facilities handle the challenge of reducing nurse burnout and building a workplace that supports nurse resilience. During the webinar Build Resilience and Reduce Nurse Burnout, we asked nurse burnout at the attendees’ facilities: how they assess nurse burnout, what are their primary nursing concerns, how they address nurse safety, and how they combat feelings of isolation among nurses.
by LiveProcess | Oct 3, 2018
Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.
by Terry Zysk | Oct 1, 2018
A Real-Time Health System (RTHS) is the result of a business IT strategy that prioritizes the adoption of technologies aligned with specific goals and performance metrics. The possibilities described in this post are tangible and achievable. Demonstrating the link between clinical communication and collaboration technology and enterprise goals makes a compelling business case.
by Terry Zysk | Sep 18, 2018
Should nurses be using smartphones at work as nurse communication tools? Learn the advantages of using a smartphone as part of a hospital communication system and nurse communication tool to improve nursing job satisfaction, healthcare efficiency, and collaboration while reducing nurse burnout.
by Terry Zysk | Sep 4, 2018
Frontline nurses report feeling isolated in a crowd due to new care protocols, heavy workloads, hospital design, and new technology. As an advocate for the power of healthcare team communication technology to improve care workflow and patient care, I believe users can and should experience technology as a clear net positive. Learn best practices for the use of healthcare communication technology in hospitals.
by Terry Zysk | Aug 21, 2018
Nurse staffing is a perennial issue for hospital leadership. If it were merely an issue of nurse-to-patient ratios, the problem might be easier to solve. Nurse workload is only part of the story. This post looks at how to address the emotional aspects driving nurses’ stress over staffing levels.
by Terry Zysk | Aug 6, 2018
Workers in health care settings are four times more likely to be victimized than workers in private industry. Because stress drives nursing burnout, healthcare leaders must address factors that cause worry and fear, not just busyness. Learn about actions you can take to reduce the stress of nurses caused by concerns about workplace violence and safety.
by Terry Zysk | Jul 25, 2018
The Nursing Executive Center has identified four ways in which healthcare organizations can help build a work environment in which nurses have the time and tools to do their work professionally, at a high standard, with less stress. While healthcare leadership cannot change the kinds of stresses nurses and other care providers face, you can implement healthcare communication technology to give your staff the tools they need to reduce the time they spend frantically running around every day (FRED).
by Karen Purze | May 21, 2018
LiveProcess Emergency Manager enables faster communication and response times across Ozarks Medical Center’s hospital, clinics, and home healthcare providers, which serve an eight-county area across two states.
by Terry Zysk | May 2, 2018
Hospital noise has a long history. “All hurry and bustle is peculiarly painful to the sick.” As you might expect, patients who experience noisy hospital environments and sleep disruption have lower satisfaction. In this blog post, learn why quieter hospitals promote staff and patient well-being. Minimize overhead codes and alarms to reduce noise and improve message delivery and response time.
by Terry Zysk | Mar 26, 2018
Interdisciplinary healthcare teams have a primary role in improving communication in hospitals, long-term care facilities and other healthcare delivery organizations (HDO), when provided with effective communication and collaboration tools. The EHR is not the solution, so find out in this post about collaborative communication technology for healthcare.
by Terry Zysk | Mar 13, 2018
When not providing direct care to patients, many nursing tasks are administrative: communicating information to other healthcare team members, locating resources and supplies, and responding to calls and pages. Learn 3 ways clinical communication and collaboration technology, such as a healthcare team communication tool, can play a substantial role in providing support to nurses.
by Terry Zysk | Feb 5, 2018
Routine labor around communication has been reduced or eliminated at Methodist Health System, Learn about the clinical communication and collaboration solution implemented for day-to-day communication and health system emergency preparedness.
by Terry Zysk | Jan 16, 2018
See how healthcare transformation through real-time technologies can free nurses and other care providers from tedious, repetitive tasks, for more focus on patients. “Toil often falls into a few broad categories, such as care team communication, locating people and things, responding to incidents, and patient documentation,” according to Gartner.
by LiveProcess | Jan 10, 2018
By 2022, 50% of the unnecessary “toil” embedded in nursing and care team workflows will be reduced or eliminated through targeted automation, artificial intelligence and analytics,Gartner report finds.
by LiveProcess | Nov 30, 2017
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
by Terry Zysk | Nov 14, 2017
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
by LiveProcess | Oct 25, 2017
Adoption of hospital notification system and healthcare emergency management platform decreases response times and simplifies emergency preparedness planning for the hospital, clinics and home health care services that make up Ozarks Medical Center.
by LiveProcess | Aug 29, 2017
Contract for emergency management system for universal employee notification and two-way coordination will extend situational awareness across PennMed hospitals, ambulatory services and home health care services
by Terry Zysk | Jun 22, 2017
In hospital settings, communication and information exchange is handled by a patchwork of systems and devices such as nurse call, overhead announcements, telephones, pagers, and more. Imagine a nurse reaching a physician for a consult on the first try – nearly every time. That’s the power of real-time healthcare communication.
by LiveProcess | Jun 19, 2017
Hospital Ensures 100% Shift Coverage While Saving Time and Resources Uses LiveProcess to respond to changing shift coverage needs Medical City Fort Worth, formerly Plaza Medical Center, is one of the leading specialty hospitals in Texas. Ensuring adequate shift...
by Terry Zysk | May 19, 2017
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
by Terry Zysk | May 15, 2017
Changing circumstances in a healthcare delivery organization require real-time situational awareness across departments. At LiveProcess we call this agile healthcare. Learn about what it means to be an agile healthcare organization and the crucial component needed to achieve it.
by LiveProcess | Dec 8, 2016
Learn how LiveProcess supports and streamlines care coordination in Gartner’s November 2016 Market Guide for Clinical Communication and Collaboration.
by Margaret Thomas | Oct 11, 2016
As a healthcare technologist I’ve noticed that the common element of success is the ability to get the right resources (nurses, doctors, specialists, staff) to see the patient quickly – in other words, collaborate and communicate efficiently. And of course I think of technology to do that, and even more specifically mobile technology that goes with you where you go and fits your hospital’s processes/workflows.;
