Achieving the aims of a real-time health system (RTHS) depends upon a strategic, well-coordinated use of technology. Technology to enable RTHS ranges from patient portals to health system command centers. The specific needs of each organization will differ, but the goal is the same: using real-time information to enhance hospital operations at every level.
“We don’t have enough nurses.” As COVID-19 cases surge in hotspots, hospitals are forced to scramble for adequate staffing. While health systems and public health agencies work to create capacity for COVID-19 patients, especially ICU beds and negative pressure rooms, the availability of nurses needed to staff these beds lags behind. In this blog post, I’ll describe how one of our customers uses specific LiveProcess tools to handle staffing challenges during this pandemic, and then look at the big picture for healthcare staffing in the months and years to come.
With new challenges come new opportunities, such as how health systems can reimagine hospitals to have more effective communication, collaboration, and decision making while at the same time staying financially sound. Read this Health IT Outcomes article to take a deeper look at what a reimagined hospital crisis management model could look like soon. The article also compares virtual command centers and physical command centers, and explores the real-time health system (RTHS) technology needed to support hospitals of the future.
On our blog: Because we’ve seen up close how health systems and coalitions use LiveProcess to ease some of the burdens of coordinating their COVID-19 responses, we’d like to do more. Read to learn more.
Cyber attacks come at a high cost for hospitals, in the form of lost revenue, legal settlements and damaged reputation. Learn how you can reduce the business cost of a cyber attack with situational awareness and improved communication for continuity of operations and continuity of care.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.
Enterprise-wide hospital communication and coordination requires a real-time collaboration platform. Learn how you can achieve individual, group, and enterprise-wide notification and response and coordinate across boundaries seamlessly. Resolve adverse events more rapidly by reaching an individual, a team, a department or your entire hospital or health system staff in minutes — with a single, open and flexible hospital communication and coordination platform.
Inefficient care coordination is one of the biggest complaints reported by both healthcare providers and patients. Finding solutions to this problem starts with identifying where the status quo is falling short. In this post, we dig into complex clinical workflows and the key reasons why they generate stress, slowdowns, and patient dissatisfaction. Then we look at how healthcare team communication technology can help.
Learn how situational awareness applies to hospital operations every day. When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. Shared situational awareness mobilizes a swift and appropriate response across departments. Each member of the healthcare team can take the right action independently, without waiting for a meeting or phone call.
In this eBook, learn how healthcare communication technology can provide real-time enterprise-wide situational awareness and resource orchestration to drive transformation in care delivery in your hospital or health system.
Nurse burnout prevention solutions depend on achievable actions, good communication and making the best use of a small amount of time. The beauty of these three principles is how they underscore that building resilience and reducing nurse burnout are achievable goals. No major overhauls are needed: enhancements to the services, resources and processes already in place can pay big dividends.
When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? Learn five key factors that increase technology adoption while improving care coordination and clinical workflows.
Improve clinical coordination with one-touch notification, response & message status. Empower your clinicians, nurses, aides, human resources, IT and operations staff to communicate and coordinate across …
Watch now. This on-demand webinar explores the most pervasive stressors in the care environment and how to improve communication.
In this infographic, learn how hospitals and healthcare facilities handle the challenge of reducing nurse burnout and building a workplace that supports nurse resilience. During the webinar Build Resilience and Reduce Nurse Burnout, we asked nurse burnout at the attendees’ facilities: how they assess nurse burnout, what are their primary nursing concerns, how they address nurse safety, and how they combat feelings of isolation among nurses.
Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.
A Real-Time Health System (RTHS) is the result of a business IT strategy that prioritizes the adoption of technologies aligned with specific goals and performance metrics. The possibilities described in this post are tangible and achievable. Demonstrating the link between clinical communication and collaboration technology and enterprise goals makes a compelling business case.
Should nurses be using smartphones at work as nurse communication tools? Learn the advantages of using a smartphone as part of a hospital communication system and nurse communication tool to improve nursing job satisfaction, healthcare efficiency, and collaboration while reducing nurse burnout.
Frontline nurses report feeling isolated in a crowd due to new care protocols, heavy workloads, hospital design, and new technology. As an advocate for the power of healthcare team communication technology to improve care workflow and patient care, I believe users can and should experience technology as a clear net positive. Learn best practices for the use of healthcare communication technology in hospitals.
Nurse staffing is a perennial issue for hospital leadership. If it were merely an issue of nurse-to-patient ratios, the problem might be easier to solve. Nurse workload is only part of the story. This post looks at how to address the emotional aspects driving nurses’ stress over staffing levels.
Workers in health care settings are four times more likely to be victimized than workers in private industry. Because stress drives nursing burnout, healthcare leaders must address factors that cause worry and fear, not just busyness. Learn about actions you can take to reduce the stress of nurses caused by concerns about workplace violence and safety.
The Nursing Executive Center has identified four ways in which healthcare organizations can help build a work environment in which nurses have the time and tools to do their work professionally, at a high standard, with less stress. While healthcare leadership cannot change the kinds of stresses nurses and other care providers face, you can implement healthcare communication technology to give your staff the tools they need to reduce the time they spend frantically running around every day (FRED).
LiveProcess Emergency Manager enables faster communication and response times across Ozarks Medical Center’s hospital, clinics, and home healthcare providers, which serve an eight-county area across two states.
Hospital noise has a long history. “All hurry and bustle is peculiarly painful to the sick.” As you might expect, patients who experience noisy hospital environments and sleep disruption have lower satisfaction. In this blog post, learn why quieter hospitals promote staff and patient well-being. Minimize overhead codes and alarms to reduce noise and improve message delivery and response time.
Interdisciplinary healthcare teams have a primary role in improving communication in hospitals, long-term care facilities and other healthcare delivery organizations (HDO), when provided with effective communication and collaboration tools. The EHR is not the solution, so find out in this post about collaborative communication technology for healthcare.
When not providing direct care to patients, many nursing tasks are administrative: communicating information to other healthcare team members, locating resources and supplies, and responding to calls and pages. Learn 3 ways clinical communication and collaboration technology, such as a healthcare team communication tool, can play a substantial role in providing support to nurses.
Routine labor around communication has been reduced or eliminated at Methodist Health System, Learn about the clinical communication and collaboration solution implemented for day-to-day communication and health system emergency preparedness.
See how healthcare transformation through real-time technologies can free nurses and other care providers from tedious, repetitive tasks, for more focus on patients. “Toil often falls into a few broad categories, such as care team communication, locating people and things, responding to incidents, and patient documentation,” according to Gartner.
By 2022, 50% of the unnecessary “toil” embedded in nursing and care team workflows will be reduced or eliminated through targeted automation, artificial intelligence and analytics,Gartner report finds.
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
Adoption of hospital notification system and healthcare emergency management platform decreases response times and simplifies emergency preparedness planning for the hospital, clinics and home health care services that make up Ozarks Medical Center.
Contract for emergency management system for universal employee notification and two-way coordination will extend situational awareness across PennMed hospitals, ambulatory services and home health care services
In hospital settings, communication and information exchange is handled by a patchwork of systems and devices such as nurse call, overhead announcements, telephones, pagers, and more. Imagine a nurse reaching a physician for a consult on the first try – nearly every time. That’s the power of real-time healthcare communication.
Changing circumstances in a healthcare delivery organization require real-time situational awareness across departments. At LiveProcess we call this agile healthcare. Learn about what it means to be an agile healthcare organization and the crucial component needed to achieve it.
Learn how LiveProcess supports and streamlines care coordination in Gartner’s November 2016 Market Guide for Clinical Communication and Collaboration.
As a healthcare technologist I’ve noticed that the common element of success is the ability to get the right resources (nurses, doctors, specialists, staff) to see the patient quickly – in other words, collaborate and communicate efficiently. And of course I think of technology to do that, and even more specifically mobile technology that goes with you where you go and fits your hospital’s processes/workflows.;