Achieving the aims of a real-time health system (RTHS) depends upon a strategic, well-coordinated use of technology. Technology to enable RTHS ranges from patient portals to health system command centers. The specific needs of each organization will differ, but the goal is the same: using real-time information to enhance hospital operations at every level.
“We don’t have enough nurses.” As COVID-19 cases surge in hotspots, hospitals are forced to scramble for adequate staffing. While health systems and public health agencies work to create capacity for COVID-19 patients, especially ICU beds and negative pressure rooms, the availability of nurses needed to staff these beds lags behind. In this blog post, I’ll describe how one of our customers uses specific LiveProcess tools to handle staffing challenges during this pandemic, and then look at the big picture for healthcare staffing in the months and years to come.
With new challenges come new opportunities, such as how health systems can reimagine hospitals to have more effective communication, collaboration, and decision making while at the same time staying financially sound. Read this Health IT Outcomes article to take a deeper look at what a reimagined hospital crisis management model could look like soon. The article also compares virtual command centers and physical command centers, and explores the real-time health system (RTHS) technology needed to support hospitals of the future.
A medical surge caused by a global pandemic disrupts hospital supply chains. Learn about strategies hospitals and health systems are using to manage resources.
Nimble, efficient adaptation is critical both to meet care delivery needs and to limit financial loss. This pandemic has taught us that health systems need to be better prepared to innovate and rapidly adapt in order to thrive.
CHELMSFORD, MA – July 7, 2020 – LiveProcess, the leader in healthcare emergency management solutions, today announced the release of LiveProcess Aware™, a secure, real-time virtual situation management platform built for healthcare systems to dynamically rebalance business and clinical operations while managing quality of care, safety and financial risk.
“As we saw with the COVID-19 pandemic, health systems need to be better prepared to innovate and rapidly adapt to changing situations in order to thrive,” said Terry Zysk, CEO, LiveProcess. “Doing that successfully requires real-time situational awareness and close collaboration across clinical, operational and business domains.”
A public health emergency response creates large-scale logistical issues. Hospitals are changing protocols, rethinking workflows, repurposing clinical areas and redistributing staff to adapt to a shift in demand with COVID-19. Some of the innovative US hospitals we work with are solving pandemic-related problems by repurposing already deployed or quick-to-deploy technology. Creativity is allowing these health systems to adapt to the COVID-19 crisis. Their experiences may spur ideas that help your own health system improvise and adapt to COVID-19 and other disruptive situations.
No Time for Training? No Problem! Georgia Health System Dives into LiveProcess to Manage COVID-19 Response
Tift went live with LiveProcess Emergency Manager six weeks ago and hadn’t yet scheduled its training sessions when COVID-19 hit close to home. “It’s all so simple. I created my own event and incident command, and we’ve been running ever since. And I trained my boss in about 10 minutes.”
As the COVID-19 pandemic pushes health systems to the limit, safeguarding the health of hospital employees is paramount. Knowing the health status of each staff member before the start a shift helps protect patients and co-workers from infection.
Screening every worker every day is an immense task. In this post, we share examples of how LiveProcess customers use the LiveProcess platform to manage this challenge with notifications and surveys.
As you adjust to keep up with this public health crisis, having a simple, orderly way of complying with staff screening guidelines can help.
Government Technology: Emergency Management – Georgia Medical Center Deploys New Software as Coronavirus Hits
Tift Regional Medical Center in Georgia deployed the LiveProcess Emergency Manager software two weeks before the coronavirus hit the region and began managing the virus via the system immediately. The medical center’s virtual command center is a management portal that acts as a kind of “virtual bulletin board,” allowing staff to disseminate information, keep track of planning and coordination and response to situations. It keeps all staff on the same page in real time.
In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.
Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.
On our blog: Because we’ve seen up close how health systems and coalitions use LiveProcess to ease some of the burdens of coordinating their COVID-19 responses, we’d like to do more. Read to learn more.
Many health systems are struggling with the onslaught of information, issues, roadblocks and more that arise during a large-scale situation like the COVID-19 pandemic.
We see how our customers are effectively sharing information, expediting response and monitoring the well-being of their staff by leveraging LiveProcess.
That’s why LiveProcess is offering a no-charge, no-strings-attached COVID-19 Response Package for eligible U.S. health systems.
The package provides a virtual situation center for the coordination and management of your health system’s response to COVID-19 as it affects your organization, your staff and your community.
“Coming together is a beginning. Keeping together is progress. Working together is success.” Learn how real-time situational awareness helps this regional emergency management healthcare coalition achieve a better, faster, and more coordinated response.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
Learn about a hospital mass notification, pager replacement and emergency management solution for individual and group notification, mobilization, and two-way coordination. Achieve targeted and mass notification with LiveProcess Emergency Manager, a complete emergency management platform.
LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking
See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.
Enterprise-wide hospital communication and coordination requires a real-time collaboration platform. Learn how you can achieve individual, group, and enterprise-wide notification and response and coordinate across boundaries seamlessly. Resolve adverse events more rapidly by reaching an individual, a team, a department or your entire hospital or health system staff in minutes — with a single, open and flexible hospital communication and coordination platform.
Hospital Emergency Management in a Hurricane with Virtual Hospital Command Center at Anne Arundel Medical Center
The supply chain director opened the hospital’s command center and a LiveProcess event log at noon on a Saturday. One of the features the group noted as most useful was the ability to electronically log updates and allow them to be shared by any user with access to the system, providing situational awareness.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.