by Terry Zysk | Feb 5, 2019
When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. This term has been adapted from aviation, disaster response, and defense sectors into many industries seeking to become more...
by Terry Zysk | Dec 17, 2018
To complement our focus on nursing resilience, LiveProcess recently hosted a webinar presented by the Advisory Board: “How to Build Resilience and Reduce Nurse Burnout.” The webinar addresses the four primary cracks in the foundation for a resilient workforce: 1....
by Terry Zysk | Dec 10, 2018
When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? In a recent New Yorker...
by LiveProcess | Nov 20, 2018
Improve clinical coordination with one-touch notification, response & message status. Empower your clinicians, nurses, aides, human resources, IT and operations staff to communicate and coordinate across …
by Terry Zysk | Oct 30, 2018
In a recent literature review for Nursing Management1, researchers found that building nurse resilience is increasingly needed in response to stress and nurse burnout. During an Advisory Board webinar hosted by LiveProcess, “Build Resilience and Reduce Nurse Burnout,”...
by Terry Zysk | Oct 1, 2018
The digital transformation of healthcare delivery is well underway. Improving care outcomes while increasing time and resource efficiency is the top-of-mind objective for healthcare leaders. To achieve that objective, organizations need to be able to act and react in...
by Terry Zysk | Sep 18, 2018
Should nurses be using smartphones at work as nurse communication tools? It’s a question every healthcare facility is going to have to answer. Consider the widespread use of smartphones today: 95 percent of Americans own a cellphone of some kind, and 77 percent own a...
by Terry Zysk | Sep 4, 2018
Hospitals find FRED (Frantically Running Every Day) among their staff for many reasons, some of which we’ve explored in earlier posts: Lack of time to recover from stressful events Concerns about safety due to threats and violence in the workplace Perceptions of...
by Terry Zysk | Aug 21, 2018
Nurse staffing is a perennial issue for hospital leadership. If it were merely an issue of nurse-to-patient ratios, the problem might be easier to solve. Apart from dealing with regional nursing shortages and shrinking hospital margins, evaluating appropriate staffing...
by Terry Zysk | Aug 6, 2018
In April the Joint Commission issued an alert [pdf] identifying physical and verbal violence against healthcare workers as a sentinel event, an issue that requires further investigation and response from healthcare organizations. The alert cites some worrying...
by Terry Zysk | Jul 25, 2018
Does your healthcare facility know FRED? Chances are, there’s a FRED in many hospital and long-term care facilities. In a Nursing Executive Center (NEC) report, one frontline nurse described the nursing model of American hospital as: Frantically Running Every Day How...
by Terry Zysk | May 2, 2018
Hospital noise has a long history. “All hurry and bustle is peculiarly painful to the sick,” wrote Florence Nightingale in her Notes on Nursing in 1859. She worried that noise would disrupt the sleep necessary to a patient’s recovery and create stress that could...
by Terry Zysk | Mar 26, 2018
Many hospitals, long-term care (LTC) facilities and other healthcare delivery organizations (HDOs) are striving for a more agile and resilient workforce. Directives to cut costs and take a patient-centered approach to care delivery encourage collaborative...
by Terry Zysk | Mar 13, 2018
From EMRs to Internet-enabled medical devices, for many years healthcare IT development focused on the needs of physicians, reveals a Global eHealth Executive Council research brief. “Nurses’ needs, interests and perspectives were often overlooked or minimized by IT...
by Terry Zysk | Feb 5, 2018
As healthcare providers strive to do more with less, identifying opportunities to reduce unnecessary labor will be crucial to maintaining high-quality patient care. In Healthcare Moment: Enhance Care Team Effectiveness by Eliminating ‘Toil’, Gartner analyst Barry...
by Terry Zysk | Jan 16, 2018
Healthcare technology offers great potential for transforming the work of providing patient care. Technology can create increased opportunity for active caregiving. Consider the workflow of a hospital nurse. Making and responding to calls, managing patient records,...
by Terry Zysk | May 15, 2017
The exact future of healthcare reform is uncertain, but the healthcare industry can count on one thing: patients and policymakers expect healthcare delivery organizations (HDOs) to provide high-quality care while containing costs. This means you have to continuously...
by LiveProcess | Dec 8, 2016
LiveProcess Named a Representative Vendor by Gartner In Gartner’s Market Guide for Clinical Communication and Collaboration Chelmsford, Mass. — December 8, 2016 — LiveProcess announced today the company is named a Representative vendor in Gartner’s November 2016...
by Margaret Thomas | Oct 11, 2016
Healthcare systems and care providers across the country are working to continuously improve care through technology, processes, and more. The concept of emergency department throughput is not new, but it seems to have become more urgent and in need of resolution. I...
