This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
this hospital was able to maintain continuity of care by deploying the LiveProcess emergency management and collaboration platform, and by leveraging its information aggregation capability and the resulting situational awareness to its full benefit.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Use this CMS emergency preparedness checklist to ensure that your healthcare emergency management program is comprehensive and compliant. This checklist can guide emergency managers and emergency preparedness team members to get the most out of your current plans, policies and procedures, and community resources.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
Take this short self-assessment to identify the next steps you need to take to achieve best practices for hospital emergency preparedness, including compliance with the CMS Emergency Preparedness Rule. Receive your results and resources you can use based on your current level of emergency preparedness.
Learn about the specific requirements and exceptions for home health emergency preparedness. Home health agencies are expected to be compliant with the CMS emergency preparedness rule. As home health care agencies address these specific challenges in emergency preparedness planning, it will help to remember that the following three Cs are the drivers behind the CMS requirements: communication, continuity, and collaboration.
Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.
Learn how your hospital can manage and track emergency response in real-time, across organizations, in real-time with Liveprocess Emergency Manager. Automatically generate after action reports. Track tasks that result in improved compliance levels. Assess your compliance with NIMS and Joint Commission guidelines. Store all documentation and reports in a trusted central source.
Real-time emergency response requires mobile coordination across boundaries. Get everyone the information they need quickly and efficiently with a cloud-based virtual hospital command center for emergency management and mobile response with LiveProcess Emergency Manager.
Learn about a hospital mass notification, pager replacement and emergency management solution for individual and group notification, mobilization, and two-way coordination. Achieve targeted and mass notification with LiveProcess Emergency Manager, a complete emergency management platform.
Learn about the emergency management planning tools and templates for hospitals and nursing facilities in LiveProcess Emergency Manager: hazard vulnerability assessment, HICS-based incident command, job action sheets, online repository for disaster response resources, master scenario lists (MSELs) and more.
Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.
Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.
LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking
See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.
Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.
Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 15.
The season for hurricanes, wildfires approaches. As you develop your severe weather emergency preparedness capabilities, consider these eight hospital emergency planning tips.
When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.
Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital
Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.
Watch now a three-part video series on the CMS emergency preparedness rule exclusively for long-term care (LTC) facilities. Watch any one, two or all three videos.
Hospital Emergency Management in a Hurricane with Virtual Hospital Command Center at Anne Arundel Medical Center
The supply chain director opened the hospital’s command center and a LiveProcess event log at noon on a Saturday. One of the features the group noted as most useful was the ability to electronically log updates and allow them to be shared by any user with access to the system, providing situational awareness.
Health Management Technology: LiveProcess streamlines emergency preparedness for Ozarks Medical Center
LiveProcess Emergency Manager enables faster communication and response times across Ozarks Medical Center’s hospital, clinics, and home healthcare providers, which serve an eight-county area across two states.
Ensure compliance and continuity of operations for essential hospital functions when they are needed most. LiveProcess Emergency Manager can help you meet the CMS emergency preparedness rule requirements. Learn about how LiveProcess Emergency Manager can help you to plan for continuity, mobilize resources, coordinate response, and track compliance.
Comply with unique CMS emergency preparedness requirements for home health agencies. HHAs are granted many exceptions from hospital emergency preparedness standards. Yet HHAs have a critical role to play in a collaborative response to disasters and other emergency situations. Learn how LiveProcess can help your home health agency comply with each element of the CMS emergency preparedness final rule.
The CMS emergency preparedness rule expanded requirements previously limited to hospitals to include long-term care (LTC) facilities, including skilled nursing facilities (SNFs) and nursing homes. LTC facilities are now expected to develop an emergency plan based on an all-hazards risk assessment, establish policies and procedures for continuity of care and essential services, track patients’ location, create a communication plan, test the plan and train staff. See how LiveProcess Emergency Manager can help.
From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.
US hospitals lack collaborative competency and disaster resilience for large-scale emergency preparedness, says a two-year hospital emergency preparedness analysis by Johns Hopkins Center for Health Security. Read this blog post to learn about collaboration and the Framework for Healthcare Disaster Resilience.
Senior living executives are reviewing their emergency response plans in the wake of record natural disasters in 2017, and many are turning to technology for help. Senior living communities are finding that software can help build, and practice, critical business continuity plans.
Improved Emergency Management and Day-to-Day Workflow with Structured Response Messaging: Methodist Health System
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
Adoption of hospital notification system and healthcare emergency management platform decreases response times and simplifies emergency preparedness planning for the hospital, clinics and home health care services that make up Ozarks Medical Center.
Emergency Management Agency Prepares Healthcare Coalition for Regional Collaboration: County of Riverside EMD
In this case study, learn how LiveProcess streamlines communication for an emergency management agency and dozens of healthcare facilities across a sizeable county.
What is your hospital’s level of emergency preparedness for the hazards most likely to occur in your community? Hospitals are required to conduct a hazard vulnerability assessment (HVA) and review it at least annually. The likelihood of each threat can help you to prioritize emergency planning, mitigation, response and recovery.
In this white paper you’ll learn: 8 keys to severe weather emergency preparedness planning; the importance of involving partners, suppliers and regional emergency management coalitions; why you might want a COOP for CMS emergency preparedness requirements; how severe weather fits into an all-hazards vulnerability analysis (HVA); and 3 useful tools for your incident command team.
You may be feeling overwhelmed by the CMS emergency preparedness rule for Medicare and Medicaid Participating Providers and Suppliers. Preparation for successful hospital emergency management is complicated — but manageable. Learn about the three parts of a comprehensive emergency management plan and the four key steps.
Developing and maintaining hospital emergency preparedness doesn’t have to be a daunting challenge — with the right guidance. This emergency preparedness compliance checklist presents ten critical elements to address when preparing for natural disasters and other crises. Each element includes statements of readiness you can use as guidelines to ensure your hospital is compliant and prepared.
LiveProcess Emergency Manager is purpose-built for hospitals to create and execute continuity of operations plans (COOPs), emergency operations plans (EOPs), and other emergency management plans. LiveProcess seeds your COOP with an all-hazards vulnerability assessment based on the Kaiser model. LiveProcess makes your EOP actionable, enabling community-wide coordination. LiveProcess helps your healthcare organization to plan and execute drills, track compliance, and identify areas for improvement.
Big Emergency Management System (EMS) Results on a Small Budget: Tillamook Regional Medical Center, a Critical Access Hospital (CAH)
Tillamook Regional Medical Center uses LiveProcess Emergency Manager as a scalable one-stop solution for emergency preparedness. Find out how and why.