Healthcare Business Today: Hospitals Need Situation Management to Adapt to COVID-19 Uncertainty

Healthcare Business Today: Hospitals Need Situation Management to Adapt to COVID-19 Uncertainty

For survival in an uncertain financial and public health environment, U.S. health systems grapple with a new requirement: to be nimble. In this guest post, Terry Zysk, CEO at healthcare IT company LiveProcess, explains how some health systems and hospitals are employing situational awareness and collaboration technology to respond and adapt to unforeseen situations, including but not limited to COVID-19.

HIStalk: How Health Systems Use Technology in New Ways to Adapt to COVID-19

HIStalk: How Health Systems Use Technology in New Ways to Adapt to COVID-19

A public health emergency response creates large-scale logistical issues. Hospitals are changing protocols, rethinking workflows, repurposing clinical areas and redistributing staff to adapt to a shift in demand with COVID-19. Some of the innovative US hospitals we work with are solving pandemic-related problems by repurposing already deployed or quick-to-deploy technology. Creativity is allowing these health systems to adapt to the COVID-19 crisis. Their experiences may spur ideas that help your own health system improvise and adapt to COVID-19 and other disruptive situations.

Faster Screening of Healthcare Personnel with Surveys & Notifications

Faster Screening of Healthcare Personnel with Surveys & Notifications

As the COVID-19 pandemic pushes health systems to the limit, safeguarding the health of hospital employees is paramount. Knowing the health status of each staff member before the start a shift helps protect patients and co-workers from infection.

Screening every worker every day is an immense task. In this post, we share examples of how LiveProcess customers use the LiveProcess platform to manage this challenge with notifications and surveys.

As you adjust to keep up with this public health crisis, having a simple, orderly way of complying with staff screening guidelines can help.

Government Technology: Emergency Management – Georgia Medical Center Deploys New Software as Coronavirus Hits

Government Technology: Emergency Management – Georgia Medical Center Deploys New Software as Coronavirus Hits

Tift Regional Medical Center in Georgia deployed the LiveProcess Emergency Manager software two weeks before the coronavirus hit the region and began managing the virus via the system immediately. The medical center’s virtual command center is a management portal that acts as a kind of “virtual bulletin board,” allowing staff to disseminate information, keep track of planning and coordination and response to situations. It keeps all staff on the same page in real time.

Quickly Find and Share COVID-19 Resources Across Your Healthcare Coalition or Health System

Quickly Find and Share COVID-19 Resources Across Your Healthcare Coalition or Health System

In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.

Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.

Free COVID-19 Response Package for Health Systems: Expedite a coordinated response

Free COVID-19 Response Package for Health Systems: Expedite a coordinated response

Many health systems are struggling with the onslaught of information, issues, roadblocks and more that arise during a large-scale situation like the COVID-19 pandemic.

We see how our customers are effectively sharing information, expediting response and monitoring the well-being of their staff by leveraging LiveProcess.

That’s why LiveProcess is offering a no-charge, no-strings-attached COVID-19 Response Package for eligible U.S. health systems.

The package provides a virtual situation center for the coordination and management of your health system’s response to COVID-19 as it affects your organization, your staff and your community.

CMS Emergency Preparedness Rule: What You Need to Know Now

CMS Emergency Preparedness Rule: What You Need to Know Now

The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.

Cyber Attack Risk Assessment for Your Hospital Emergency Plan

Cyber Attack Risk Assessment for Your Hospital Emergency Plan

Hospital cyber attack preparedness planning for healthcare IT is essential. If your hospital experiences a cyber attack, will you be prepared? Most hospitals include cyber attacks as part of a risk assessment for the hospital emergency plan. A cyber attack risk assessment for hospital emergency management should consider patient care, continuity of operations, and physical safety.

State of Cyber Attacks in Hospital Emergency Management 2019

State of Cyber Attacks in Hospital Emergency Management 2019

This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.

Prepare Your Hospital for an Active Shooter Emergency

Prepare Your Hospital for an Active Shooter Emergency

Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.

Hospital Ransomware: Coordination During a Cyberattack

Hospital Ransomware: Coordination During a Cyberattack

this hospital was able to maintain continuity of care by deploying the LiveProcess emergency management and collaboration platform, and by leveraging its information aggregation capability and the resulting situational awareness to its full benefit.

CMS Emergency Preparedness Checklist

CMS Emergency Preparedness Checklist

Use this CMS emergency preparedness checklist to ensure that your healthcare emergency management program is comprehensive and compliant. This checklist can guide emergency managers and emergency preparedness team members to get the most out of your current plans, policies and procedures, and community resources.

Emergency Management: Keep Cool in Critical Situations

Emergency Management: Keep Cool in Critical Situations

Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.

CMS Emergency Preparedness Rule | Self-Assessment Quiz

Take this short self-assessment to identify the next steps you need to take to achieve best practices for hospital emergency preparedness, including compliance with the CMS Emergency Preparedness Rule. Receive your results and resources you can use based on your current level of emergency preparedness.

CMS Home Health Emergency Preparedness

CMS Home Health Emergency Preparedness

Learn about the specific requirements and exceptions for home health emergency preparedness. Home health agencies are expected to be compliant with the CMS emergency preparedness rule. As home health care agencies address these specific challenges in emergency preparedness planning, it will help to remember that the following three Cs are the drivers behind the CMS requirements: communication, continuity, and collaboration.

CMS Emergency Preparedness Rule Takes Effect — Are You Ready?

CMS Emergency Preparedness Rule Takes Effect — Are You Ready?

Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.

Track Your Emergency Management Response and Automatically Document to Demonstrate Compliance

Track Your Emergency Management Response and Automatically Document to Demonstrate Compliance

Learn how your hospital can manage and track emergency response in real-time, across organizations, in real-time with Liveprocess Emergency Manager. Automatically generate after action reports. Track tasks that result in improved compliance levels. Assess your compliance with NIMS and Joint Commission guidelines. Store all documentation and reports in a trusted central source.

Hospital Emergency Management Planning Tools

Hospital Emergency Management Planning Tools

Learn about the emergency management planning tools and templates for hospitals and nursing facilities in LiveProcess Emergency Manager: hazard vulnerability assessment, HICS-based incident command, job action sheets, online repository for disaster response resources, master scenario lists (MSELs) and more.

CMS Emergency Preparedness for Healthcare Coalitions

CMS Emergency Preparedness for Healthcare Coalitions

Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.

What’s New: CMS Emergency Preparedness Rule in 2019

What’s New: CMS Emergency Preparedness Rule in 2019

Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.

LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking

LiveProcess Emergency Manager for Emergency Preparedness Planning, Mass Notification, Real-Time Coordination and Tracking

See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.

Workplace Violence in Hospitals: 10 Steps to Preparedness

Workplace Violence in Hospitals: 10 Steps to Preparedness

When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.

Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital

Physician Pager Replacement, Hospital Notification, and Disaster Management With One Communication Tool: Duncan Regional Hospital

Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.

LiveProcess Emergency Manager aligns with the CMS emergency preparedness rule

LiveProcess Emergency Manager aligns with the CMS emergency preparedness rule

Ensure compliance and continuity of operations for essential hospital functions when they are needed most. LiveProcess Emergency Manager can help you meet the CMS emergency preparedness rule requirements. Learn about how LiveProcess Emergency Manager can help you to plan for continuity, mobilize resources, coordinate response, and track compliance.

LiveProcess Delivers on CMS Emergency Preparedness Rule for Home Health Agencies and Hospice

LiveProcess Delivers on CMS Emergency Preparedness Rule for Home Health Agencies and Hospice

Comply with unique CMS emergency preparedness requirements for home health agencies. HHAs are granted many exceptions from hospital emergency preparedness standards. Yet HHAs have a critical role to play in a collaborative response to disasters and other emergency situations. Learn how LiveProcess can help your home health agency comply with each element of the CMS emergency preparedness final rule.

LiveProcess Delivers on CMS Emergency Preparedness Rule for Long-Term Care

LiveProcess Delivers on CMS Emergency Preparedness Rule for Long-Term Care

The CMS emergency preparedness rule expanded requirements previously limited to hospitals to include long-term care (LTC) facilities, including skilled nursing facilities (SNFs) and nursing homes. LTC facilities are now expected to develop an emergency plan based on an all-hazards risk assessment, establish policies and procedures for continuity of care and essential services, track patients’ location, create a communication plan, test the plan and train staff. See how LiveProcess Emergency Manager can help.