To learn a little more about LiveProcess and their experience amidst COVID-19, Healthcare IT Today’s John Lynn sat down with Terry Zysk, CEO of LiveProcess, to discuss how LiveProcess came to be and to hear some of the stories from their healthcare customers amidst COVID-19. Zysk also shares how COVID-19 is different from other crisis situations LiveProcess customers have dealt with before and what a real-time virtual situation management platform should include to be effective. We also talk about whether you can implement new technology in the middle of the crisis or not and what other crisis may be missing our attention because we’re so focused on COVID-19.
If you want to learn about crisis management and how you can better prepare your healthcare organization for the next crisis you’ll enjoy this video with Lynn and Zysk .
A medical surge caused by a global pandemic disrupts hospital supply chains. Learn about strategies hospitals and health systems are using to manage resources.
For survival in an uncertain financial and public health environment, U.S. health systems grapple with a new requirement: to be nimble. In this guest post, Terry Zysk, CEO at healthcare IT company LiveProcess, explains how some health systems and hospitals are employing situational awareness and collaboration technology to respond and adapt to unforeseen situations, including but not limited to COVID-19.
A public health emergency response creates large-scale logistical issues. Hospitals are changing protocols, rethinking workflows, repurposing clinical areas and redistributing staff to adapt to a shift in demand with COVID-19. Some of the innovative US hospitals we work with are solving pandemic-related problems by repurposing already deployed or quick-to-deploy technology. Creativity is allowing these health systems to adapt to the COVID-19 crisis. Their experiences may spur ideas that help your own health system improvise and adapt to COVID-19 and other disruptive situations.
Tift went live with LiveProcess Emergency Manager six weeks ago and hadn’t yet scheduled its training sessions when COVID-19 hit close to home. “It’s all so simple. I created my own event and incident command, and we’ve been running ever since. And I trained my boss in about 10 minutes.”
As the COVID-19 pandemic pushes health systems to the limit, safeguarding the health of hospital employees is paramount. Knowing the health status of each staff member before the start a shift helps protect patients and co-workers from infection.
Screening every worker every day is an immense task. In this post, we share examples of how LiveProcess customers use the LiveProcess platform to manage this challenge with notifications and surveys.
As you adjust to keep up with this public health crisis, having a simple, orderly way of complying with staff screening guidelines can help.
Tift Regional Medical Center in Georgia deployed the LiveProcess Emergency Manager software two weeks before the coronavirus hit the region and began managing the virus via the system immediately. The medical center’s virtual command center is a management portal that acts as a kind of “virtual bulletin board,” allowing staff to disseminate information, keep track of planning and coordination and response to situations. It keeps all staff on the same page in real time.
In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.
Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.
On our blog: Because we’ve seen up close how health systems and coalitions use LiveProcess to ease some of the burdens of coordinating their COVID-19 responses, we’d like to do more. Read to learn more.
Many health systems are struggling with the onslaught of information, issues, roadblocks and more that arise during a large-scale situation like the COVID-19 pandemic.
We see how our customers are effectively sharing information, expediting response and monitoring the well-being of their staff by leveraging LiveProcess.
That’s why LiveProcess is offering a no-charge, no-strings-attached COVID-19 Response Package for eligible U.S. health systems.
The package provides a virtual situation center for the coordination and management of your health system’s response to COVID-19 as it affects your organization, your staff and your community.
“Coming together is a beginning. Keeping together is progress. Working together is success.” Learn how real-time situational awareness helps this regional emergency management healthcare coalition achieve a better, faster, and more coordinated response.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.
Cyber attacks come at a high cost for hospitals, in the form of lost revenue, legal settlements and damaged reputation. Learn how you can reduce the business cost of a cyber attack with situational awareness and improved communication for continuity of operations and continuity of care.
From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.
Hospital cyber attack preparedness planning for healthcare IT is essential. If your hospital experiences a cyber attack, will you be prepared? Most hospitals include cyber attacks as part of a risk assessment for the hospital emergency plan. A cyber attack risk assessment for hospital emergency management should consider patient care, continuity of operations, and physical safety.
This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
this hospital was able to maintain continuity of care by deploying the LiveProcess emergency management and collaboration platform, and by leveraging its information aggregation capability and the resulting situational awareness to its full benefit.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Use this CMS emergency preparedness checklist to ensure that your healthcare emergency management program is comprehensive and compliant. This checklist can guide emergency managers and emergency preparedness team members to get the most out of your current plans, policies and procedures, and community resources.
Real-time emergency management requires real-time mobile communication and collaboration solutions. Make it easier to prepare for and respond to disruptions, emergencies and disasters with a proven system for all phases of emergency management, purpose-built for healthcare. See how LiveProcess can help you improve healthcare emergency management at every level of your organization, including health systems, hospitals, long-term care facilities, and public agencies and regional coalitions.
Learn about the specific requirements and exceptions for home health emergency preparedness. Home health agencies are expected to be compliant with the CMS emergency preparedness rule. As home health care agencies address these specific challenges in emergency preparedness planning, it will help to remember that the following three Cs are the drivers behind the CMS requirements: communication, continuity, and collaboration.
Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.
Learn how your hospital can manage and track emergency response in real-time, across organizations, in real-time with Liveprocess Emergency Manager. Automatically generate after action reports. Track tasks that result in improved compliance levels. Assess your compliance with NIMS and Joint Commission guidelines. Store all documentation and reports in a trusted central source.
Real-time emergency response requires mobile coordination across boundaries. Get everyone the information they need quickly and efficiently with a cloud-based virtual hospital command center for emergency management and mobile response with LiveProcess Emergency Manager.
Learn about a hospital mass notification, pager replacement and emergency management solution for individual and group notification, mobilization, and two-way coordination. Achieve targeted and mass notification with LiveProcess Emergency Manager, a complete emergency management platform.
Learn about the emergency management planning tools and templates for hospitals and nursing facilities in LiveProcess Emergency Manager: hazard vulnerability assessment, HICS-based incident command, job action sheets, online repository for disaster response resources, master scenario lists (MSELs) and more.
Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.
Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.
See how LiveProcess can help you take your emergency management program to the next level. Hospitals and health systems, ambulatory centers, home health agencies, nursing homes, and public agencies use LiveProcess Emergency Manager to prepare for and respond to disaster events and for everyday coordination. Learn about this proven system for emergency preparedness planning, mass mobilization, real-time coordination and tracking.
Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.
Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 15.
The season for hurricanes, wildfires approaches. As you develop your severe weather emergency preparedness capabilities, consider these eight hospital emergency planning tips.
When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.
Hospital paging and disaster communication systems have something in common: reaching people quickly and reliably. This case study shows how one hospital got a disaster management system for tornadoes and wildfires, and realized it was the perfect hospital communication system for replacing physician pagers, too. See this hospital’s results.
Watch now a three-part video series on the CMS emergency preparedness rule exclusively for long-term care (LTC) facilities. Watch any one, two or all three videos.
The supply chain director opened the hospital’s command center and a LiveProcess event log at noon on a Saturday. One of the features the group noted as most useful was the ability to electronically log updates and allow them to be shared by any user with access to the system, providing situational awareness.
LiveProcess Emergency Manager enables faster communication and response times across Ozarks Medical Center’s hospital, clinics, and home healthcare providers, which serve an eight-county area across two states.
Ensure compliance and continuity of operations for essential hospital functions when they are needed most. LiveProcess Emergency Manager can help you meet the CMS emergency preparedness rule requirements. Learn about how LiveProcess Emergency Manager can help you to plan for continuity, mobilize resources, coordinate response, and track compliance.
Comply with unique CMS emergency preparedness requirements for home health agencies. HHAs are granted many exceptions from hospital emergency preparedness standards. Yet HHAs have a critical role to play in a collaborative response to disasters and other emergency situations. Learn how LiveProcess can help your home health agency comply with each element of the CMS emergency preparedness final rule.
The CMS emergency preparedness rule expanded requirements previously limited to hospitals to include long-term care (LTC) facilities, including skilled nursing facilities (SNFs) and nursing homes. LTC facilities are now expected to develop an emergency plan based on an all-hazards risk assessment, establish policies and procedures for continuity of care and essential services, track patients’ location, create a communication plan, test the plan and train staff. See how LiveProcess Emergency Manager can help.
US hospitals lack collaborative competency and disaster resilience for large-scale emergency preparedness, says a two-year hospital emergency preparedness analysis by Johns Hopkins Center for Health Security. Read this blog post to learn about collaboration and the Framework for Healthcare Disaster Resilience.
Senior living executives are reviewing their emergency response plans in the wake of record natural disasters in 2017, and many are turning to technology for help. Senior living communities are finding that software can help build, and practice, critical business continuity plans.
In this case study, learn how a healthcare system uses structured communication for better emergency response & communication for everyday hospital communications.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
LiveProcess Communicator for Nursing Homes & Long-Term Care Improve resource utilization, efficiency and patient satisfaction Nursing homes and long-term care providers work within a complex web of skilled professionals, service providers and vendors, public...
Adoption of hospital notification system and healthcare emergency management platform decreases response times and simplifies emergency preparedness planning for the hospital, clinics and home health care services that make up Ozarks Medical Center.
In this case study, learn how LiveProcess streamlines communication for an emergency management agency and dozens of healthcare facilities across a sizeable county.
LiveProcess Communicator for Home Health Agencies Improve resource utilization, efficiency and patient satisfaction Home healthcare providers work within a complex web of skilled professionals, service providers and vendors, public agencies, and unique households....