Solutions

With LiveProcess mobile software-as-a-service, your healthcare organization can automate and simplify critical communications and coordination activities, every day.

LiveProcess Communicator

For greater agility in healthcare

Healthcare Communication Systems for Hospitals, Home Health and Ambulatory Care

Communicate and coordinate with the right people when it matters most — quickly and easily.

LiveProcess Emergency Manager

For emergency preparedness and everyday coordination

Crisis management and incident response for emergency management, preparedness planning, community and coalition partner coordination, after action reports (AAR) and more
Take control of emergency preparedness planning, training and response — and everyday coordination.

LiveProcess streamlines response every day

Severe weather — EMR system down — ED overcrowded — Code STEMI
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Simplify the orchestration of people, resources and information to respond to time-sensitive situations.
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Consistently communicate and coordinate across enterprise boundaries and into the community.

LiveProcess is easy to use

Customizable message

One-click does it

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Multiple-choice response

LiveProcess is purpose-built for healthcare

Regulatory Compliance

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Joint Commission Elements of Performance & Critical Access Hospitals
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National Incident Management System (NIMS)
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Centers for Medicare & Medicaid Services (CMS) Emergency Preparedness Rule
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Det Norske Veritas (DNV) Healthcare

Standards & Methodologies

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Incident Command Structure (ICS) for Healthcare (HICS)

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Job Action Sheets (JAS) & HICS forms by role

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National Hospital Available Beds for Emergencies and Disasters (HAvBED) System

Emergency Departments (ED)

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National Emergency Department Overcrowding Scale (NEDOCS)
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LiveProcess is mobile

For smartphones, tablets, laptops and desktops

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Mobile senders
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Mobile recipients
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Multi-modal delivery
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Any device with a browser

LiveProcess is open and flexible

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Real-time communication

One to one, one to many, many to many

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Send messages in multiple modes at once

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Bring your own device (BYOD)

LiveProcess is customer-focused

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LiveProcess is easy to administer and maintain

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Contact data loaded from trusted sources

to simplify user account maintenance

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Users invited to self-register

Employees, temporary staff and other users self-register for notifications

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Contacts update their own profiles

with automatic reminders to users and contacts

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Administrators assign roles and permissions

enabling an easy, on-the-go designation of user types

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Automatic password expiration and reset rules

can be set by the local administrator, as can requirements for strong passwords

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Multiple access levels

for convenience and security

LiveProcess is resilient and scalable

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Cloud-based software as a service (SaaS)

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Redundancy at each architectural level

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Geographically distributed data centers

FedRAMP, HITRUST, SOC 2

LiveProcess empowers you to take control of emergent situations and collaboratively resolve operational disruptions, urgent health needs and emergencies