Hospital Paging
Simplify physician communicationReduce overhead noise
Increase accountability
Quickly page the cardiologist on call
Page physicians individually, in groups, and by criteria
Access current contact groups for on-call physicians
Customize notifications with details
Check for delivery status and response
Resend notification with one click
Hospital communication options promote physician responsiveness at Duncan Regional
The hospital replaced all the pagers in use by physicians, providing physicians with a hospital communication system that better serves the doctors themselves, hospital staff and patients.
Using LiveProcess allowed Duncan Regional to offer physicians multiple choices in how they could be contacted, including mobile phones, landlines, email or all of the above.
“With its programmed messaging, response and tracking capabilities, LiveProcess put process around communication and created more structure around how we respond to clinical events.”
-Michael Turner, PBX supervisor
More reliable than pagers, and quicker
Methodist Health System’s four hospitals began replacing pagers and overhead announcements with mobile alerting tools most staff were already carrying: their phones and other mobile devices.
For example, when EMS picks up a trauma case for Methodist Mansfield Medical Center, they call a dedicated emergency line in the ED, providing basic information about the incoming trauma case. The operator sends a notification with mostly pre-populated fields with details of the specific activation. The notification is sent to a pre-programmed group of recipients across the hospital, such as trauma surgeons, blood bank, clinical leaders, and radiology.
“Mansfield’s trauma notification has been great. It is more
reliable than the pagers, and quicker.”
– Wes Dunham, director of emergency management
Scenario: PBX operator pages a hospitalist on call
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