Healthcare Webinar: How to Build Resilience and Reduce Nurse Burnout

Chelmsford, Mass. — September 18, 2018 — LiveProcess, a healthcare communication and emergency management technology company, will host a webinar presented by The Advisory Board Company to provide leaders in care delivery organizations with strategies to build resilience and reduce nurse burnout through better care team communication. The speaker is Anne Herleth, MSW, MPH, consultant. The online event is open for registration with more information at and will be held October 11 at 1 p.m. Eastern.

“Advisory Board has a powerful message that healthcare leaders need to hear: what are the most prevalent stressors in the care environment and how to ensure nursing professionals can perform their best in challenging environments to build resilient, reliable care teams,” said Terry Zysk, CEO, LiveProcess.

Too often the pressure to increase efficiency falls on frontline nurses, who feel compelled to maximize productivity and be in several places at once. Pulled between a commitment to excellent patient care and the perception that they can never keep up with increasing demand, 70 percent of nurses have experienced burnout, and nearly half have considered leaving the profession entirely. Rather than increasing efficiency, nurse burnout costs hospitals heavily:

  • Increased absenteeism, at an average of cost of $1,685 per employee per year (1)
  • Higher rates of hospital-acquired infections, at an average cost of $786* per patient (2)
  • Higher rates of turnover, at an average cost of $90,000 per RN departure (1)

In this webinar, you will learn strategies for helping nurses maintain their high standards for patient care with less stress and physical strain, and a greater sense of security and connection. The presentation will focus on areas identified by the Nursing Executive Center as critical challenges to nursing resilience:

  • Frequent exposure to violence or threatening behavior
  • Perceptions of unsafe staffing levels
  • Lack of time to recover from traumatic patient experiences
  • Feeling isolated in a crowd due to care protocols and new technology

“The right communication strategies and healthcare communication technology can make the difference between wearing out exhausted care providers and empowering skilled professionals to excel in a changing healthcare environment,” Zysk said. “Improving communication, streamlining workflow, and other operational adaptations can prevent nurse burnout and enhance job satisfaction. Increased efficiency can also create room in the workday for proven solutions to the challenges that lead to mental and physical exhaustion of healthcare providers.”

WEBINAR TO WATCH: How to Build Resilience and Reduce Nurse Burnout, Thursday, October 11 at 1:00 p.m. Eastern. This webinar is designed for healthcare leaders including COO, CNO, CMO, CNIO, CMIO, Director of Nursing, Administrators, and other nursing, IT, and operations leadership.

About LiveProcess

Born in the crisis-oriented world of emergency management, LiveProcess has more than a decade of success enabling large and complex healthcare delivery networks to plan for and respond to critical, catastrophic and time-sensitive incidents. We now bring our proven logistics and coordination expertise across healthcare settings, within and beyond hospital walls. LiveProcess mobile communication technology empowers healthcare personnel to take control of situations and collaborate to resolve operational disruptions, urgent healthcare needs and emergencies.

Headquartered in Chelmsford, MA, more than 600 healthcare organizations and public agencies rely on LiveProcess’ unmatched mobile, SaaS solutions to effectively manage, analyze and respond to changing conditions. Visit or call 888.400.2673 to learn more.

(1) Rebuild the Foundation for a Resilient Workforce, copyright The Advisory Board  [August 8th,2018].

(2) Cimiotti, Jeannie P., et al. “Nurse Staffing, Burnout, and Health Care–Associated Infection.” Am J Infect Control, U.S. National Library of Medicine, Aug. 2012.

*$768 is the average cost per hospital-acquired urinary tract infection