Emergency Management Platform for Health Systems

Keep up with changing situations
Real-time incident management requires inter-department situation awareness and a coordinated response

Communicating during a ransomware attack

One hospital with LiveProcess suffered the loss of the great majority of its clinical and business information services. Employees and contractors were able to use mobile devices and home computers to connect with one another via LiveProcess, from inside and outside the facility, without having to access the hospital’s network.

The staff was updated regularly using the multi-way communication capability of the LiveProcess platform, with IT providing up-to-the-minute guidance on how to bring affected devices and systems back onto the network, thereby reducing calls to the help desk.

In the event of a disease outbreak, Florida Hospital needed to bridge facilities — with each other and with community institutions — and connect personnel who held varying responsibilities and work schedules. 

“Time management and composure are of the essence in urgent situations, and LiveProcess can help anyone charged with duties around such a circumstance to act quickly, decisively and with
confidence.”

– Amanda Freeman, Emergency Management Coordinator at Florida Hospital

Why health systems use LiveProcess

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Ensure preparedness for crisis events

Plan for severe weather, cyber-attack and more

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Conduct regional training exercises

Comply with CMS emergency preparedness guidelines

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Ensure communication across boundaries

Provide real-time updates to employees, leadership and partners

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Orchestrate response to large scale events quickly

Leverage the power of centralized safety management 

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Rapidly assess and contain the scope of a situation

Leverage the flexibility of a distributed, open platform

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Deploy resources from across the health system

Allocate resources where they are most needed

One platform for all phases of emergency management across your health system

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Understand hazard vulnerability across your health system

Establish dynamic incident command structures 

Alert employees and affiliates at a moment’s notice

Establish competency with regular system-wide exercises

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Reach your mobile workforce quickly

Centralize incident command of large, high-risk events

Share news and updates with others in your network

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Allow emergency management at facility, regional or corporate level

Proactively monitor event progression at any facility

Disseminate resources to reinforce facilities in need

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Roll up after action reports across the system

Feed efforts developing improvement plans

Gain a centralized view of compliance 

Leverage insight improving efficiency, safety and reimbursement 

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Learn more about LiveProcess Emergency Manager

LiveProcess empowers hospitals, healthcare systems, and public agencies to plan for and respond to emergencies and disasters, providing communities with continuity of care in difficult and changing situations