Transform Situational Awareness into Hospital Efficiency

Transform Situational Awareness into Hospital Efficiency

Achieving the aims of a real-time health system (RTHS) depends upon a strategic, well-coordinated use of technology. Technology to enable RTHS ranges from patient portals to health system command centers. The specific needs of each organization will differ, but the goal is the same: using real-time information to enhance hospital operations at every level.

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

6 Ways to Build Muscle Memory for Emergency Management in Healthcare

From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.

Cyber Attack Risk Assessment for Your Hospital Emergency Plan

Cyber Attack Risk Assessment for Your Hospital Emergency Plan

Hospital cyber attack preparedness planning for healthcare IT is essential. If your hospital experiences a cyber attack, will you be prepared? Most hospitals include cyber attacks as part of a risk assessment for the hospital emergency plan. A cyber attack risk assessment for hospital emergency management should consider patient care, continuity of operations, and physical safety.

State of Cyber Attacks in Hospital Emergency Management 2019

State of Cyber Attacks in Hospital Emergency Management 2019

This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.

Prepare Your Hospital for an Active Shooter Emergency

Prepare Your Hospital for an Active Shooter Emergency

Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.

CMS Emergency Preparedness Rule | Self-Assessment Quiz

Take this short self-assessment to identify the next steps you need to take to achieve best practices for hospital emergency preparedness, including compliance with the CMS Emergency Preparedness Rule. Receive your results and resources you can use based on your current level of emergency preparedness.

CMS Home Health Emergency Preparedness

CMS Home Health Emergency Preparedness

Learn about the specific requirements and exceptions for home health emergency preparedness. Home health agencies are expected to be compliant with the CMS emergency preparedness rule. As home health care agencies address these specific challenges in emergency preparedness planning, it will help to remember that the following three Cs are the drivers behind the CMS requirements: communication, continuity, and collaboration.

CMS Emergency Preparedness Rule Takes Effect — Are You Ready?

CMS Emergency Preparedness Rule Takes Effect — Are You Ready?

Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.

CMS Emergency Preparedness for Healthcare Coalitions

CMS Emergency Preparedness for Healthcare Coalitions

Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.

What’s New: CMS Emergency Preparedness Rule in 2019

What’s New: CMS Emergency Preparedness Rule in 2019

Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.

CMS Emergency Preparedness: Training & Testing

CMS Emergency Preparedness: Training & Testing

Emergency preparedness training and testing of your emergency plans is a crucial part of the CMS emergency preparedness rule. Emergency management plans that seem great on paper can fall apart in practice. Drills and exercises prepare your staff for a disaster and give your organization’s leadership the opportunity to find problems in a low-stakes setting. Learn about CMS’s requirements in this post.

CMS Emergency Preparedness Rule: Communication Plan, Collaboration & Continuity

CMS Emergency Preparedness Rule: Communication Plan, Collaboration & Continuity

Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

CMS Emergency Preparedness Plan: Policies and Procedures for Continuity

Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

All-Hazards Risk Assessment: CMS Emergency Preparedness Rule

Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.

CMS Emergency Preparedness Rule: What You Need to Know Now

CMS Emergency Preparedness Rule: What You Need to Know Now

The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.

Five Communication Challenges and Solutions for Hospital Team Coordination Workflows

Five Communication Challenges and Solutions for Hospital Team Coordination Workflows

Inefficient care coordination is one of the biggest complaints reported by both healthcare providers and patients. Finding solutions to this problem starts with identifying where the status quo is falling short. In this post, we dig into complex clinical workflows and the key reasons why they generate stress, slowdowns, and patient dissatisfaction. Then we look at how healthcare team communication technology can help.

Why Situational Awareness is Critical for Hospitals and Healthcare Teams

Why Situational Awareness is Critical for Hospitals and Healthcare Teams

Learn how situational awareness applies to hospital operations every day. When healthcare leaders talk about improving processes for better, more responsive care delivery, situational awareness is a key concept. Shared situational awareness mobilizes a swift and appropriate response across departments. Each member of the healthcare team can take the right action independently, without waiting for a meeting or phone call.

3 Key Principles to Prevent Nurse Burnout

3 Key Principles to Prevent Nurse Burnout

Nurse burnout prevention solutions depend on achievable actions, good communication and making the best use of a small amount of time. The beauty of these three principles is how they underscore that building resilience and reducing nurse burnout are achievable goals. No major overhauls are needed: enhancements to the services, resources and processes already in place can pay big dividends.

5 Key Factors to Adoption of Hospital Communication Technology

5 Key Factors to Adoption of Hospital Communication Technology

When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? Learn five key factors that increase technology adoption while improving care coordination and clinical workflows.

Workplace Violence in Hospitals: 10 Steps to Preparedness

Workplace Violence in Hospitals: 10 Steps to Preparedness

When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.

How Healthcare Providers Respond to Nurse Burnout | Infographic

How Healthcare Providers Respond to Nurse Burnout | Infographic

In this infographic, learn how hospitals and healthcare facilities handle the challenge of reducing nurse burnout and building a workplace that supports nurse resilience. During the webinar Build Resilience and Reduce Nurse Burnout, we asked nurse burnout at the attendees’ facilities: how they assess nurse burnout, what are their primary nursing concerns, how they address nurse safety, and how they combat feelings of isolation among nurses.

Make the Business Case for Real-Time Healthcare Technology

Make the Business Case for Real-Time Healthcare Technology

A Real-Time Health System (RTHS) is the result of a business IT strategy that prioritizes the adoption of technologies aligned with specific goals and performance metrics. The possibilities described in this post are tangible and achievable. Demonstrating the link between clinical communication and collaboration technology and enterprise goals makes a compelling business case.

Nursing Communication Tools: 5 Benefits of Smartphones in Hospitals

Nursing Communication Tools: 5 Benefits of Smartphones in Hospitals

Should nurses be using smartphones at work as nurse communication tools? Learn the advantages of using a smartphone as part of a hospital communication system and nurse communication tool to improve nursing job satisfaction, healthcare efficiency, and collaboration while reducing nurse burnout.

5 Ways Hospital Communication Technology Fosters Staff Connections

5 Ways Hospital Communication Technology Fosters Staff Connections

Frontline nurses report feeling isolated in a crowd due to new care protocols, heavy workloads, hospital design, and new technology. As an advocate for the power of healthcare team communication technology to improve care workflow and patient care, I believe users can and should experience technology as a clear net positive. Learn best practices for the use of healthcare communication technology in hospitals.

Nursing Resilience and Workplace Safety: Addressing Root Problems in Healthcare

Nursing Resilience and Workplace Safety: Addressing Root Problems in Healthcare

Workers in health care settings are four times more likely to be victimized than workers in private industry. Because stress drives nursing burnout, healthcare leaders must address factors that cause worry and fear, not just busyness. Learn about actions you can take to reduce the stress of nurses caused by concerns about workplace violence and safety.

Nurses Are Already Resilient: What Hospitals Can Do to Help

Nurses Are Already Resilient: What Hospitals Can Do to Help

The Nursing Executive Center has identified four ways in which healthcare organizations can help build a work environment in which nurses have the time and tools to do their work professionally, at a high standard, with less stress. While healthcare leadership cannot change the kinds of stresses nurses and other care providers face, you can implement healthcare communication technology to give your staff the tools they need to reduce the time they spend frantically running around every day (FRED).

Shhh! Why Silent Mobile Notification Is the Future of Hospital Communication Systems

Shhh! Why Silent Mobile Notification Is the Future of Hospital Communication Systems

Hospital noise has a long history. “All hurry and bustle is peculiarly painful to the sick.” As you might expect, patients who experience noisy hospital environments and sleep disruption have lower satisfaction. In this blog post, learn why quieter hospitals promote staff and patient well-being. Minimize overhead codes and alarms to reduce noise and improve message delivery and response time.

Healthcare Team Communication Tools to Reduce Nurse Burnout

Healthcare Team Communication Tools to Reduce Nurse Burnout

When not providing direct care to patients, many nursing tasks are administrative: communicating information to other healthcare team members, locating resources and supplies, and responding to calls and pages. Learn 3 ways clinical communication and collaboration technology, such as a healthcare team communication tool, can play a substantial role in providing support to nurses.

Nursing Home Emergency Preparedness for Extreme Weather

Nursing Home Emergency Preparedness for Extreme Weather

Sheltering in place, planning for power, and collaborating with community partners are all part of CMS emergency preparedness compliance for long-term care facilities. Learn about the four vital pieces in the communication plan required for CMS emergency preparedness compliance. As a healthcare facility, CMS requires you to prepare for the problems you can anticipate and develop emergency preparedness plans to mitigate the damage.

CMS Emergency Preparedness for Nursing Homes and Long-Term Care (LTC)

CMS Emergency Preparedness for Nursing Homes and Long-Term Care (LTC)

Find out about the CMS emergency preparedness rule for long-term (LTC) facilities, including nursing homes, skilled nursing facilities, continuing care retirement communities (CCRC) and more. A LTC facility is the home of many patients, because of their long length of stay. The facilities’ relationship with patients and their families is shaped by this unique circumstance, and as a result, the CMS emergency preparedness rule has an extra requirement for LTC facilities. Get the details in this post.

Hospital Communication and Coordination Challenges and Solutions

Hospital Communication and Coordination Challenges and Solutions

In hospital settings, communication and information exchange is handled by a patchwork of systems and devices such as nurse call, overhead announcements, telephones, pagers, and more. Imagine a nurse reaching a physician for a consult on the first try – nearly every time. That’s the power of real-time healthcare communication.

Planning for Collaboration: CMS Emergency Preparedness

Planning for Collaboration: CMS Emergency Preparedness

Plan ahead for collaboration with other organizations during disaster response. When CMS drafted its emergency preparedness regulations, it sought to address a “patchwork of federal, state, and local laws and guidelines.” The CMS emergency preparedness rule helps put all healthcare facilities on the same page to more easily coordinate communication, resources, shelter and services.

CMS Emergency Preparedness: Hospital Readiness for Likely Threats

CMS Emergency Preparedness: Hospital Readiness for Likely Threats

What is your hospital’s level of emergency preparedness for the hazards most likely to occur in your community? Hospitals are required to conduct a hazard vulnerability assessment (HVA) and review it at least annually. The likelihood of each threat can help you to prioritize emergency planning, mitigation, response and recovery.

Start Here: Hospital CMS Emergency Preparedness

Start Here: Hospital CMS Emergency Preparedness

You may be feeling overwhelmed by the CMS emergency preparedness rule for Medicare and Medicaid Participating Providers and Suppliers. Preparation for successful hospital emergency management is complicated — but manageable. Learn about the three parts of a comprehensive emergency management plan and the four key steps.

Emergency Department Throughput: Mobile Technology for Effective Care Team Communication in Healthcare

Emergency Department Throughput: Mobile Technology for Effective Care Team Communication in Healthcare

As a healthcare technologist I’ve noticed that the common element of success is the ability to get the right resources (nurses, doctors, specialists, staff) to see the patient quickly – in other words, collaborate and communicate efficiently. And of course I think of technology to do that, and even more specifically mobile technology that goes with you where you go and fits your hospital’s processes/workflows.;

Topics

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