LiveProcess customers can better orchestrate their employee vaccination programs. From sharing information on vaccine availability and the steps needed to sign up to filling no-show appointments and avoid wasting doses, LiveProcess helps get your healthcare workers vaccinated faster.
“We don’t have enough nurses.” As COVID-19 cases surge in hotspots, hospitals are forced to scramble for adequate staffing. While health systems and public health agencies work to create capacity for COVID-19 patients, especially ICU beds and negative pressure rooms, the availability of nurses needed to staff these beds lags behind. In this blog post, I’ll describe how one of our customers uses specific LiveProcess tools to handle staffing challenges during this pandemic, and then look at the big picture for healthcare staffing in the months and years to come.
A medical surge caused by a global pandemic disrupts hospital supply chains. Learn about strategies hospitals and health systems are using to manage resources.
In this blog post, one in a blog series on COVID-19 pandemic response solutions, we’ll share how the coalition in Riverside uses the coordination and collaboration features of LiveProcess to manage bed and ventilator availability across 18 facilities.
Riverside collects availability information from the facilities in its coalition by using the survey feature in LiveProcess. Creating a survey is intuitive and highly customizable, so you can capture exactly the information you need in the format you want, such as free text, multiple choice, checklist, or numeric answer. For bed and ventilator availability, Riverside surveys each facility for the quantity of resources in several different categories.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 16. This is the first in a series of blog posts examining the specific emergency preparedness compliance required by CMS.
From Gartner’s February 2018 Market Guide for Crisis/Emergency Management Platforms (C/EMP), I identified six takeaways that I feel are especially meaningful for healthcare organizations. Specifically, here’s what I recommend you do to help ensure your staff is ready and able to use your emergency management platform in a crisis.
Hospital cyber attack preparedness planning for healthcare IT is essential. If your hospital experiences a cyber attack, will you be prepared? Most hospitals include cyber attacks as part of a risk assessment for the hospital emergency plan. A cyber attack risk assessment for hospital emergency management should consider patient care, continuity of operations, and physical safety.
This post looks at the current environment for cyber attacks in hospitals and healthcare facilities, including: why hospitals are such a popular target for cybercriminals, how the impact of a cyber attack extends from patient care to building safety, and the current state of cyber attack readiness in healthcare. Cyber attack preparedness and emergency management is not only a healthcare IT issue — it also affects continuity of care and business operations.
Even during a hospital emergency preparedness drill, seeing a mass notification of an active shooter can raise goosebumps. When the Jesse Brown VA Medical Center in Chicago faced an active shooter crisis, they took quick steps to protect staff and patients and ensure situational awareness. Using LiveProcess, the hospital sent an active shooter notification to more than 3,500 employees instantly, with instructions to take cover. This is almost a best-case scenario for an active shooter event: no casualties, quick dissemination of information, and a swift resolution.
When this U.S. hospital was hit by a ransomware attack, they were prepared with the LiveProcess emergency management system already in place. LiveProcess remained fully functional and accessible, even when other systems failed.
Learn about the specific requirements and exceptions for home health emergency preparedness. Home health agencies are expected to be compliant with the CMS emergency preparedness rule. As home health care agencies address these specific challenges in emergency preparedness planning, it will help to remember that the following three Cs are the drivers behind the CMS requirements: communication, continuity, and collaboration.
Now is a good time for healthcare organizations to re-assess compliance with the Centers for Medicare and Medicaid (CMS) emergency preparedness final rule. Learn about the four core elements for healthcare emergency preparedness and the focus on continuity of continuity of operations and community collaboration.
Learn about how regional coalitions help healthcare facilities comply with CMS emergency preparedness regulations and improve situational awareness. Disasters that cross regional boundaries were a primary driver for updates to the CMS emergency preparedness rule. As part of its initial statement of purpose, widespread natural and manmade disasters — ranging from hurricanes and flooding to flu pandemics and terrorist attacks — challenge the ability of communities to maintain continuity of healthcare services.
Updates to the CMS emergency preparedness final rule have been under discussion since it went into effect in September 2016. On February 1, 2019, CMS released an update to the emergency preparedness rule. This update went into effect immediately. Other proposed changes remain works in progress. Here are some of the key changes, effective and proposed, that may affect your healthcare delivery organization.
Emergency preparedness training and testing of your emergency plans is a crucial part of the CMS emergency preparedness rule. Emergency management plans that seem great on paper can fall apart in practice. Drills and exercises prepare your staff for a disaster and give your organization’s leadership the opportunity to find problems in a low-stakes setting. Learn about CMS’s requirements in this post.
Learn about the four vital pieces in the communication plan required for CMS emergency preparedness rule compliance. Ensuring continuity of healthcare services in a disaster and having a common framework for collaborative emergency response require hospitals and other healthcare facilities to have an emergency communication plan. Of all the elements of the CMS emergency preparedness rule, the communication plan may be the most important – and the most difficult.
Learn what policies and procedures you need to comply with the CMS emergency preparedness rule, which requires hospitals to cover six critical factors in policies and procedures. Your healthcare facility will need to regularly review and update your documented emergencies plans — such as an Emergency Operations Plan (EOP) or Continuity of Operations Plan (COOP) — with up-to-date policies and procedures to maintain compliance with the CMS emergency preparedness rule.
Learn about all-hazards risk assessment. A fundamental requirements of the CMS emergency preparedness rule is the approach to risk assessment. An all-hazards approach is an integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters. This post continues our guidance on CMS emergency preparedness compliance.
The date is set and the clock is ticking. Healthcare providers participating in Centers for Medicare and Medicaid Services (CMS) plans must implement all emergency preparedness regulations stipulated in the CMS emergency preparedness rule by Nov. 15.
The season for hurricanes, wildfires approaches. As you develop your severe weather emergency preparedness capabilities, consider these eight hospital emergency planning tips.
Care coordination in long-term care facilities is growing more complex. Learn how healthcare team communication needs to evolve to meet the challenges that arise from patients in long-term care facilities living longer with more chronic conditions.
Nurse burnout prevention solutions depend on achievable actions, good communication and making the best use of a small amount of time. The beauty of these three principles is how they underscore that building resilience and reducing nurse burnout are achievable goals. No major overhauls are needed: enhancements to the services, resources and processes already in place can pay big dividends.
When hospitals adopt new healthcare team communication technology, they intend that the technology will help clinicians and staff meet care delivery goals. Why do some communication tools meet with clinician resistance—and how can that change? Learn five key factors that increase technology adoption while improving care coordination and clinical workflows.
When hospitals create and train on an emergency management plan for workplace violence in healthcare, staff are better able to carry out their responsibilities even in the midst of fear and chaos. This emergency management checklist for workplace violence can help your hospital prepare and respond more effectively, so all personnel can keep moving forward in an effort to reduce the risk to patients and staff.
In this infographic, learn how hospitals and healthcare facilities handle the challenge of reducing nurse burnout and building a workplace that supports nurse resilience. During the webinar Build Resilience and Reduce Nurse Burnout, we asked nurse burnout at the attendees’ facilities: how they assess nurse burnout, what are their primary nursing concerns, how they address nurse safety, and how they combat feelings of isolation among nurses.
See how long-term care providers rate their readiness to comply with the CMS emergency preparedness rule and a CMS survey. Compare your facility and learn where lie your opportunities for improvement.
Should nurses be using smartphones at work as nurse communication tools? Learn the advantages of using a smartphone as part of a hospital communication system and nurse communication tool to improve nursing job satisfaction, healthcare efficiency, and collaboration while reducing nurse burnout.
Nurse staffing is a perennial issue for hospital leadership. If it were merely an issue of nurse-to-patient ratios, the problem might be easier to solve. Nurse workload is only part of the story. This post looks at how to address the emotional aspects driving nurses’ stress over staffing levels.
Workers in health care settings are four times more likely to be victimized than workers in private industry. Because stress drives nursing burnout, healthcare leaders must address factors that cause worry and fear, not just busyness. Learn about actions you can take to reduce the stress of nurses caused by concerns about workplace violence and safety.
The Nursing Executive Center has identified four ways in which healthcare organizations can help build a work environment in which nurses have the time and tools to do their work professionally, at a high standard, with less stress. While healthcare leadership cannot change the kinds of stresses nurses and other care providers face, you can implement healthcare communication technology to give your staff the tools they need to reduce the time they spend frantically running around every day (FRED).
When not providing direct care to patients, many nursing tasks are administrative: communicating information to other healthcare team members, locating resources and supplies, and responding to calls and pages. Learn 3 ways clinical communication and collaboration technology, such as a healthcare team communication tool, can play a substantial role in providing support to nurses.
US hospitals lack collaborative competency and disaster resilience for large-scale emergency preparedness, says a two-year hospital emergency preparedness analysis by Johns Hopkins Center for Health Security. Read this blog post to learn about collaboration and the Framework for Healthcare Disaster Resilience.
Learn how you can keep staffing levels up despite unplanned absences, support an aging workforce, stay accountable to residents and their families, and retain high-quality employees with clinical communication and collaboration solutions.
Three communication challenges and solutions specific to skilled nursing and long-term care nursing homes to improve staff and residents’ well-being.
This composite account reflects actual events in hospitals affected by Hurricane Harvey, and the measures they took to ensure safety and appropriate care.
Sheltering in place, planning for power, and collaborating with community partners are all part of CMS emergency preparedness compliance for long-term care facilities. Learn about the four vital pieces in the communication plan required for CMS emergency preparedness compliance. As a healthcare facility, CMS requires you to prepare for the problems you can anticipate and develop emergency preparedness plans to mitigate the damage.
Find out about the CMS emergency preparedness rule for long-term (LTC) facilities, including nursing homes, skilled nursing facilities, continuing care retirement communities (CCRC) and more. A LTC facility is the home of many patients, because of their long length of stay. The facilities’ relationship with patients and their families is shaped by this unique circumstance, and as a result, the CMS emergency preparedness rule has an extra requirement for LTC facilities. Get the details in this post.
In hospital settings, communication and information exchange is handled by a patchwork of systems and devices such as nurse call, overhead announcements, telephones, pagers, and more. Imagine a nurse reaching a physician for a consult on the first try – nearly every time. That’s the power of real-time healthcare communication.
Plan ahead for collaboration with other organizations during disaster response. When CMS drafted its emergency preparedness regulations, it sought to address a “patchwork of federal, state, and local laws and guidelines.” The CMS emergency preparedness rule helps put all healthcare facilities on the same page to more easily coordinate communication, resources, shelter and services.
Changing circumstances in a healthcare delivery organization require real-time situational awareness across departments. At LiveProcess we call this agile healthcare. Learn about what it means to be an agile healthcare organization and the crucial component needed to achieve it.
What is your hospital’s level of emergency preparedness for the hazards most likely to occur in your community? Hospitals are required to conduct a hazard vulnerability assessment (HVA) and review it at least annually. The likelihood of each threat can help you to prioritize emergency planning, mitigation, response and recovery.
You may be feeling overwhelmed by the CMS emergency preparedness rule for Medicare and Medicaid Participating Providers and Suppliers. Preparation for successful hospital emergency management is complicated — but manageable. Learn about the three parts of a comprehensive emergency management plan and the four key steps.
Emergency Department Throughput: Mobile Technology for Effective Care Team Communication in Healthcare
As a healthcare technologist I’ve noticed that the common element of success is the ability to get the right resources (nurses, doctors, specialists, staff) to see the patient quickly – in other words, collaborate and communicate efficiently. And of course I think of technology to do that, and even more specifically mobile technology that goes with you where you go and fits your hospital’s processes/workflows.;