Hospital PagingSimplify physician communication
Reduce overhead noise
Quickly page the cardiologist on call
Page physicians individually, in groups, and by criteria
Access current contact groups for on-call physicians
Customize notifications with situation details
Check for delivery status and response
Resend notification with one click
Communication options promote physician responsiveness at Duncan Regional Hospital
The hospital eliminated all the pagers in use by physicians, providing physicians with a hospital communication system that better serves the doctors themselves, hospital staff and patients.
Using LiveProcess allowed Duncan Regional to offer physicians multiple choices in how they could be contacted, including mobile phones, landlines, email or all of the above. And with the built-in response mechanisms, coordination was streamlined and improved.
“With its programmed messaging, response and tracking capabilities, LiveProcess put process around communication and created more structure around how we respond to clinical events.”
-Michael Turner, PBX supervisor
More reliable than pagers, and quicker
Methodist Health System’s four-hospitals began shifting away from pagers and overhead announcements to using tools most staff were already carrying: their phones and other mobile devices.
For example, when EMS picks up a trauma case for Methodist Mansfield Medical Center, they call a dedicated emergency line in the ED, providing basic information about the incoming trauma case. The operator sends a notification with mostly pre-populated fields with details of the specific activation. The notification is sent to a pre-programmed group of recipients across the hospital, such as trauma surgeons, blood bank, clinical leaders, and radiology.
“Mansfield’s trauma notification has been great. It is more
reliable than the pagers, and quicker.”
– Wes Dunham, director of emergency management
Scenario: PBX operator pages a hospitalist on call
Learn more about LiveProcess Communicator
How hospital communications improve with LiveProcess
Simplify paging for physicians and PBX operators
with prepared messages and predefined contact groups
Save physicians time and get answers quickly
with standard messages and preset response options, physicians can acknowledge the page and respond with a pick and a click
Save tens of thousands of dollars a year
by eliminated unnecessary second device
Reach individuals, groups, and all staff with one touch, minimizing risk to safety and security
Preloaded contacts and flexible grouping lets you reach whole groups of people in one step
Structured communication increases efficiency and reduces errors
Putting process (and structure) around routine communication-based hospital workflows saves valuable time and effort