Real-Time Communication & Coordination System for Your Healthcare Organization

Looking for LiveProcess Emergency Manager? Contact us

LiveProcess Communicator helps you respond, adapt and react to changing care needs in real time

From the palm of your hand, using the smartphone or tablet you already own

  • Create, send and track messages and notifications to one or more individuals with one click.
  • Contact people via voice, SMS, pager, fax or email – it even translates your messages automatically.
  • Use predefined or custom message templates to mobilize people and resources.
  • Track and review delivery status and responses.
  • No apps to download, no hardware to buy – just login from your browser.
mobile healthcare apps - purpose built for healthcare icon

Purpose-built for healthcare

BYOD (bring your own device) mobile healthcare apps icon

Bring your own device (BYOD)

mobile healthcare apps - cloud SaaS icon

Cloud-based software as a service (SaaS)

LiveProcess Communicator

5 users
100 contacts
1,000 notification units/month

$169 per month

silver-pricing

10 users
250 contacts
2,500 notification units/month

$249 per month

20 users
500 contacts
5,000 notification units/month

$399 per month

Looking for LiveProcess Emergency Manager? Contact us!

Add users, contacts and notification units as your needs grow.

Your subscription starts with a base number of users, contacts and notification units.  As your needs grow, you can upgrade to a larger subscription package or add contacts, users and notification units a la carte.

ation units.

  • Voice, pager and SMS messages consume notification units, based on their length.
    • Typically one minute of voice consumes one notification unit.
    • One 128-character SMS message consumes one notification unit.
    • Unused notification units roll over each month for later use, until they expire after 12 months.
  • Usage that exceeds a subscription limit will be charged overages.
    • Overage rates: $10/user, $1/contact, $0.20/notification unit
    • Overages accrue daily and are billed monthly
  • Avoid overages by adding more user accounts, contact records and notification units in advance, as shown at right.

Add Contacts

+50: $39/mo

+100: $69/mo

+250: $119/mo

Add Users

+5 users: $39/mo

+10: $69/mo

+20: $119/mo

Add Notification Units

+2,500: $375/mo

+5,000: $625/mo

+10,000: $1,000/mo

Questions & answers

Do I need to install any software or hardware? Are software updates included?

LiveProcess Communicator is a browser-based cloud solution. Updates are automatic. There is no software or hardware to install.

Can we use smartphones and tablets?

LiveProcess Communicator is compatible with Android and iPhone devices.

What web browsers can we use?

Internet Explorer v10 or higher, and the most current versions of Chrome, Firefox and Edge.

What is a notification unit?
  • Voice, pager and SMS messages consume notification units
  • Length of a message determines number of units consumes
  • One minute of voice consumes one notification unit.
  • Up to 128-character SMS message consumes one notification unit
What happens to notification units I don’t use?
  • Unused notification units roll over each month
  • Unused notification units expire after 12 months.
What happens if I use more notification units?
  • Usage that exceeds a subscription limit will be charged overages
  • Overages accrue daily and are billed monthly
  • Overage rates: $10/user, $1/contact, $0.20/notification unit
  • To avoid overage charges, simply add user accounts, contact records and notification units
What is a contact?
  • Contacts are just that, contacts – the people that you want to communicate with
  • Contacts have a profile record within Communicator
  • Contact profiles can be self-maintained or loaded/updated from an HR system
How do we maintain contacts?

Contacts are easily created and maintained by users with administrative rights.

What is a user?
  • Users are people who have log in rights to Communicator
  • Users have the ability to create and manage contacts, contact groups, notifications and codes
  • Users have the ability to initiate messages and track responses
Can user accounts be transferred?

No

How do I cancel my subscription?

Have your Administrator sign into the Administrator application and cancel the subscription. Cancel at least 24 hours before your monthly renewal billing date to allow time for processing to avoid renewal charges. NOTE: After cancellation, your subscriptions and account remain active until the next billing date.

Can I see a demo first?

Certainly! Contact us.

Questions? Call 888.400.2673 or email sales@liveprocess.com