Communicate, Collaborate, Coordinate
LiveProcess mobile solutions enable real-time healthcare coordination and efficient emergency response

About us

LiveProcess allows health systems to connect, coordinate and collaborate across departmental, organizational and geographic boundaries – consistently and in real time. Through a single platform, clinical, operational and environmental staff are able to manage any situation from any device, and dynamically rebalance business and clinical operations for the best outcomes during routine, emergent and emergency situations. With LiveProcess, healthcare organizations are more equipped to know, act, innovate and thrive in demanding circumstances. Founded in 2004, LiveProcess is based in Chelmsford, Mass., and supports more than 500 US-based healthcare organizations.

Learn about our customers and how they use LiveProcess in these customer stories.

about LiveProcess bullet

Real-time coordination

lets you take control of emergent situations

about LiveProcess bullet

Real-time communication for any situation

across a health system

about LiveProcess bullet

Healthcare emergency management

for every type of healthcare organization

about LiveProcess bullet

Rapid ROI, immediately realize improvements

in efficiency and responsivenes every day. Drive improved quality and safety measures, better clinical outcomes, higher ED throughput, and more

about LiveProcess bullet

Purpose-built for healthcare

Our expertise brings together emergency management and healthcare delivery across our mobile apps

about LiveProcess bullet

Easy to learn and use

Intuitive interface allows users to quickly adopt the solution

about LiveProcess bullet

Trusted vendor with resilient, scalable systems

Cloud-based with geographically distributed data centers and multiple redundancies

about LiveProcess bullet

Proven in the most demanding situations

From hurricane response to hospital emergency codes and emergency department coordination

Management Team

Terry Zysk


Terry brings extensive experience leading healthcare businesses. She is a results-driven senior executive with proven abilities to facilitate sustainable business growth through innovative leadership. She has seen three startups acquired, two by Fortune 100 companies.

Prior to LiveProcess, Terry was the senior vice president of operations at MedVentive, which was acquired by McKesson; CTO at Health Dialog where she oversaw corporate technology operations for the $250M care management, healthcare analytics, decision support, and health coaching provider; and vice president provisioning business operations at Sentillion, Inc. (now Caradigm), a leading provider of identity and access management solutions to the healthcare industry. 

Terry holds a bachelor’s degree in organizational management from Daniel Webster College.

Brian LeBlanc

Chief Financial Officer

Brian is responsible for all aspects of the company’s financial operations, human resources, and facility functions. He has decades of executive leadership experience through financial positions at several technology companies.

Prior to LiveProcess, Brian was the vice president of finance at Sentillion, Inc., the leading provider of identity and access management solutions to the healthcare industry (now Caradigm); corporate controller for Virtual Ink, a leader in the development of collaboration technologies; controller North America for Atex, a leading supplier to the publishing industry specializing in the development of advertising and content management systems; and division controller for National Computer Systems, a leading provider of trust systems to the banking industry.

Brian received a bachelor’s degree in accounting from Bentley College and an MBA in finance from Franklin W. Olin Graduate School of Business at Babson College.

George Hartz

Vice President, Development

George applies business understanding and broad technical skills to professional software development in healthcare. He served as chief architect at Sentillion prior to its acquisition by Microsoft, and as a principal architect in Microsoft’s Health Solutions Group.

At Sentillion, George was responsible for the technology behind a broad suite of healthcare-centric identity, access management and virtualization products. During his tenure at Microsoft, George collaborated across Microsoft on enterprise identity and security issues and the integration of Sentillion technology into Microsoft. He also led the architecture and implementation of new healthcare software products.

In his role as VP of development at LiveProcess, George is responsible for the technical vision, architecture, and development of  the company’s product suite.

Cheryl Beano

Director, National Accounts

As national accounts manager at LiveProcess, Cheryl is responsible for managing contracts negotiations and renewals as well as  relationships with our customers. She brings decades of account management experience to her position.

Prior to joining LiveProcess, Cheryl was with DAVA Pharmaceuticals, a global pharmaceutical company, where she was a key member of the corporate account management team.

Cheryl holds a bachelor’s degree in psychology from Montclair State University.

Board of Directors

Andrew Offer

Andrew Offer

Chief Executive Officer, Scientific Health Development

Andrew is CEO of Scientific Health Development (SHD), a boutique investment firm focused on earlier stage, innovative medical technologies and products, where he serves on the board of directors of most SHD portfolio companies. Andrew has held various financial services roles for portfolio companies, including as chief financial officer, in addition to serving as advisor and mentor to other startups. Prior to joining SHD, he was a valuation consultant with VMG Health.

Andrew graduated magna cum laude and with multiple honors with a bachelor’s of business administration in finance from Texas A&M University. In addition, he earned the chartered financial analyst designation and is a member of the CFA Institute and CFA Society of Dallas-Fort Worth.

Steve Shihadeh

Founder, Get-to-Market Health

Steve has spent his professional career in healthcare technology, leading global sales organizations at Microsoft Health, Siemens Medical, Caradigm, and Shared Medical Systems (SMS). He learned the business from the ground up and has worked with healthcare organizations in the US and 20+ countries.

Steve founded Get-to-Market Health in 2017 to provide leading healthcare technology companies with insights to help grow their businesses, improve strategy, develop talent and drive performance.

Steve holds a bachelor degree in business management from Shippensburg University in Pennsylvania and serves as a board member for the United Way of Chester County.

Nathaniel Weiss


Nathaniel founded LiveProcess in 2004 based on the recognition that healthcare has unique requirements in managing emergencies, situations, and disruptions across the environment of care, with the need for effective team collaboration. Today, hundreds of healthcare organizations use the patented LiveProcess solutions for team communication and collaboration.

Nathaniel holds a bachelor’s degree in electrical engineering from the University of Pennsylvania.


We offer an exciting and fast-paced work environment in a high growth industry. If you are a motivated and energetic person who likes working in team environments, we’d like to talk to you. LiveProcess offers competitive salaries and a great benefits package.