One Touch Gets It Done
See howVirtual Summit on Health System Recovery from the COVID-19 Pandemic
June 22-25, 2020. The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America. Reach out to us to learn how health systems use LiveProcess solutions to improve COVID-19 recovery.
Hurricane eLearning: How to update contact profile and respond to communication during hurricane season
Intended for: LiveProcess contacts (recipients)
Duration: 30 minutes
Topics:
- What is LiveProcess and how it is used by organizations to notify employees
- How to update your profile using Automated Contact Self-Maintenance (ACSM) to ensure up-to-date contact information
- How messages sent from your organization will look
- How to respond to the notifications you receive
Hurricane eLearning: Administration of contact groups and communication for hurricane season
Intended for: LiveProcess administrators and users
Duration: 60 minutes
Topics:
- What is Automated Contact Self-Maintenance (ACSM) and how employees use it to keep contact profiles up-to-date
- Review and update your contact groups for targeted messaging
- How to use codes and notifications to communicate with employees
- Best practices for communications
eLearning: Event Log Management Best Practices & After-Action Reporting
Intended for: Users who will be managing the Event Log
Duration: 60 minutes
This session will discuss best practices of Event Log use during a pandemic, including:
- Maintain situational awareness for supply chain issues across your health spectrum
- Personnel Resource Management
- Share information at all levels: departmental, system-wide, affiliates, community partners and regional coordination
- Incident Command System (ICS) editing
- Communications from within the Event Log
- After-action reporting (AAR) for your pandemic event
eLearning: Communications & Surveys
Length: 60 minutes
Communication topics:
- Best practices for LiveProcess notification delivery to help avoid message fatigue and make the most of your notification units
- Group building and dynamics
- Sending notifications inside and outside of the Event Log
Survey topics:
- Developing a survey
- How to build and reuse questions
- Assignments
- Initiating the survey
- Reading the results
eLearning: Event Log Usage
Intended for: Users who will be participating by posting into the Event Log
Duration: 60 minutes
- Event Log overview
- Posting & Responding, including Resource Requests and tasks
- Attaching documents to a post
- Communications from within the Event Log
- Understanding Sidebars