Real-time healthcare requires real-time solutions

When you need to get people moving, you can count on LiveProcess to make it happen. We get your message out to the right people, instantly, on whatever device they prefer, while ensuring it is delivered and acknowledged, spurring people into action. This frees you to stop worrying about logistics and focus on getting things done.

About us

Born in the crisis-oriented world of emergency management, LiveProcess has more than a decade of success enabling large and complex networks to plan for and respond to critical, catastrophic and time-sensitive incidents. We now bring our proven logistics and coordination expertise across healthcare settings, within and beyond hospital walls. Our healthcare mobile apps enable personnel to take control of situations and collaborate to resolve operational disruptions, urgent health needs and routine transitions in patient care.

Headquartered in Chelmsford, MA, more than 600 healthcare organizations and public agencies rely on LiveProcess’ unmatched mobile, SaaS solutions to effectively manage, analyze and respond to changing conditions.

Learn about our customers and how they use LiveProcess in these case studies.

Why choose LiveProcess

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Purpose-built for healthcare

Our expertise brings together emergency management and healthcare delivery across our mobile apps

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Virtual situation center for instant awareness

Event log provides situational awareness in the hospital and beyond

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End-to-end crisis & incident management

Planning and preparation, mass notification, situation management and coordination, hotwash and after-action reporting

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Scales throughout the health system

Within individual hospitals, across health systems and regions, and with state agencies, coalition and community partners

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Contact and user management made easy

Automates contact maintenance and integrates with HR systems to keep your contacts and user lists up-to-date, so you are always ready

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Unified communication in real-time

Brings the right people and resources together at the right time for a quick, organized response with multi-way communication

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Trusted vendor with resilient systems

Cloud-based with geographically distributed data centers and multiple redundancies

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Rapid return on investment

Uses existing communication devices, quick to set up, easy to learn, with ready-to-use templates and built-in current guidelines

Management Team

Terry Zysk

CEO

Brian LeBlanc

CFO

Kelly Flood

VP, Client Services

George Hartz

VP, Development

Cheryl Beano

National Account Manager

Board of Directors

Robert Seliger

Executive Chairman

Nathaniel Weiss

Founder, LiveProcess

Terry Zysk

CEO, LiveProcess

Carter Meyer

CEO, Scientific Health Development

Jeff Rosichan

Sr. Managing Director, Evercore

Careers

We offer an exciting and fast-paced work environment in a high growth industry. If you are a motivated and energetic person who likes working in team environments, we’d like to talk to you. LiveProcess offers competitive salaries and a great benefits package.

Emergency Department ED Coordinator Coordination - screenshot

Get Started!

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TERRY ZYSK
CEO

Terry Zysk joins LiveProcess as Chief Executive Officer with more than 20 years of executive leadership. Prior to LiveProcess, Terry was the Senior Vice President of Operations at MedVentive where she was retained by the CEO to prepare the organization for operational excellence in the rapidly growing market sector, Population Health. Under Terry’s guidance, time to revenue accelerated by 15% and the customer base grew 3-fold. She saw MedVentive through the successful acquisition by McKesson in 2012 and remained with McKesson through the transition.

Previous to MedVentive, Terry was CTO at Health Dialog, a leading provider of care management, healthcare analytics, decision support, and health coaching; and VP Provisioning Business Operations at Sentillion, Inc., (now Caradigm) a leading provider of identity and access management solutions to the healthcare industry. Terry is a highly accomplished, results-driven Senior Executive with proven ability to facilitate sustainable business growth through innovative leadership. She has seen three startups successfully acquired over last 10 years, two by members of Fortune 100.

Terry received a BS in Organizational Management from Daniel Webster College.

BRIAN LEBLANC
CFO

Brian LeBlanc joins LiveProcess as Chief Financial Officer, and is responsible for all aspects of the company’s financial operations, human resources, and facility functions. With more than 20 years of executive leadership, Brian has held financial positions at several technology companies.

Prior to LiveProcess, Brian was the Vice President of Finance at Sentillion, Inc., the leading provider of identity and access management solutions to the healthcare industry, (now Caradigm); Corporate Controller for Virtual Ink, a leader in the development of collaboration technologies; Controller North America for Atex, a leading supplier to the publishing industry specializing in the development of advertising and content management systems; and Division Controller for National Computer Systems, a leading provider of trust systems to the banking industry.

Brian received a BS in Accounting from Bentley College and an MBA Finance from Babson College – Franklin W. Olin Graduate School of Business.

KELLY FLOOD
VP, Client Services

Kelly comes to LiveProcess with an extensive background in healthcare and pharmaceutical software. She has 20 years of experience designing, implementing and supporting clinical information systems in diverse environments ranging from a small startup to large corporations. As VP, Client Services at LiveProcess, Kelly is responsible for the implementation and support of all product lines.

Prior to joining LiveProcess, Kelly held positions with Meditech, Fresenius Medical Care, AstraZeneca and Sentillion. As one of the first employees at Sentillion, Kelly was responsible for the formation of the client services group. Most recently, Kelly was Director of Client Services at Perceptive Informatics, and was responsible for managing the implementation and support of clinical trial IVR systems for industry-leading pharmaceutical and biotech companies.

Kelly holds a B.S. in Biomedical Engineering from Boston University and a Master’s Degree in Computer Information Systems from Bentley College.

GEORGE HARTZ
VP, Development

As VP of Development, George brings 15 years of experience to LiveProcess in applying business understanding and broad technical skills to professional software development. He has eight years of experience in the healthcare software space, serving as Chief Architect at Sentillion prior to its acquisition by Microsoft, and as a Principal Architect in Microsoft’s Health Solutions Group. At Sentillion, George was responsible for the technology behind a broad suite of healthcare-centric identity, access management and virtualization products. During his tenure at Microsoft, George collaborated across Microsoft on enterprise identity and security issues, integration of the Sentillion technology into Microsoft, and led the architecture and implementation of new healthcare software products.

In his role as VP of Development at LiveProcess, George is responsible for the technical vision, architecture and development of LiveProcess’ product suite.

CHERYL BEANO
National Account Manager

Cheryl joined LiveProcess in 2008 with over 10 years in account management experience. As National Account Manager, Cheryl is responsible for managing contracts negotiations and renewals and overall relationships with our key customers.

Prior to joining LiveProcess, Cheryl was with DAVA Pharmaceuticals, a global pharmaceutical company, where she was a key member of the corporate account management team.

Cheryl holds a B.A. in Psychology from Montclair State University.

ROBERT SELIGER
Executive Chairman

Robert was CEO and Co-Founder of Sentillion, a pioneering provider of identity and access management solutions for the healthcare industry, where he was pivotal in the Company’s acquisition by Microsoft. With more than thirty years of healthcare information technology experience, Robert works with and advises a wide range of healthcare companies, including PatientKeeper, where he served as Executive Chairman and was instrumental in the acquisition by HCA, and ABILITY Network, where he advised the CEO until the acquisition by Summit Partners. Previously, Robert was a distinguished scientist, senior R&D manager, and chief architect responsible for the development of Hewlett-Packard Medical Product Group’s portfolio of clinical information system products.

NATHANIEL WEISS
Board Member Founder, LiveProcess

Nathaniel founded LiveProcess in 2004 based on the recognition that healthcare has unique requirements in managing emergencies, situations, and disruptions across the environment of care, with the need for effective team collaboration. Today, hundreds of healthcare organizations use the patented LiveProcess solutions for team communication and collaboration. Nathaniel is currently the CEO of the start up Standard Molecular. Nathaniel has a BSEE from the University of Pennsylvania.

TERRY ZYSK
Board Member CEO, LiveProcess

Terry Zysk joins LiveProcess as Chief Executive Officer with more than 20 years of executive leadership. Prior to LiveProcess, Terry was the Senior Vice President of Operations at MedVentive where she was retained by the CEO to prepare the organization for operational excellence in the rapidly growing market sector, Population Health. Under Terry’s guidance, time to revenue accelerated by 15% and the customer base grew 3-fold. She saw MedVentive through the successful acquisition by McKesson in 2012 and remained with McKesson through the transition. Previous to MedVentive, Terry was CTO at Health Dialog, a leading provider of care management, healthcare analytics, decision support, and health coaching; and VP Provisioning Business Operations at Sentillion, Inc., (now Caradigm) a leading provider of identity and access management solutions to the healthcare industry. Terry is a highly accomplished, results-driven Senior Executive with proven ability to facilitate sustainable business growth through innovative leadership. She has seen three startups successfully acquired over last 10 years, two by members of Fortune 100. Terry received a BS in Organizational Management from Daniel Webster College.

CARTER MEYER
Board Member CEO, Scientific Health Development

Carter has been the chief executive officer of Scientific Health Development, Ltd. (“SHD”) since its formation in February 2006 and is a director of a number of SHD portfolio companies. Prior to joining SHD, he was an attorney in private practice for more than 12 years, most recently with the Dallas office of Vinson & Elkins L.L.P. As an attorney, Carter focused on commercial transactions with substantial experience buying, selling, financing and making investments in both public and private entities. Carter has a B.B.A. in finance from Texas Christian University and a J.D. from St. Marys University School of Law.

JEFF ROSICHAN
Board Member Senior Managing Director, Equity Capital Markets, Evercore

Jeff has significant experience across investment banking, particularly in the equity, equity-linked and debt capital raising process. Prior to joining Evercore to head up their west coast Equity Capital Markets, Jeff was a Managing Director and Vice Chairman of Deutsche Bank’s ECM group. Previously, he was at Banc of America Securities as Head of U.S. ECM, and at Merrill Lynch in ECM and corporate finance, including a position as Head of Investment Banking in Hong Kong. Jeff had come into banking after a career as an M&A and securities lawyer at Skadden, Arps, Slate, Meagher & Flom and a CPA at Arthur Young & Co. Jeff holds a Bachelor of Arts in Economics from the University of California at Los Angeles and a JD from the University of California, Hastings College of Law. Jeff is also a Certified Public Accountant.