Hurricanes
Hurricanes and LiveProcess

HurricanesBackground: You are in a regional network of hospitals in the Southeast. The National Oceanic & Atmospheric Administration (NOAA) has issued a warning for a category four hurricane, placing two facilities directly in the path of the eye of the storm. It is likely that the remaining facilities will be hit less severely, but they will still experience heavy rain and high winds. The hospitals poised to face the brunt of the storm are to be evacuated; the others will be hardened and ride it out.





Problems
  • HurricanesOnly one of the hospital sites has a current disaster plan for hurricanes. All other facilities, including both of those in the direct line of the storm, have out-of-date plans that don't include a coordinated response among facilities.
  • HurricanesAs with the disaster plans, the Incident Command Systems (ICS) for the majority of facilities are outdated. They identify personnel who have left the facilities and positions that are no longer occupied.
  • HurricanesCommunication is sporadic and the response is uncoordinated.
  • HurricanesThe three outlying hospitals request additional resources. One is in desperate need of a generator and plywood on a truck directed to the wrong location.
LiveProcess Solution
  • HurricanesUpon issuance of the NOAA hurricane warning all potentially affected hospitals login to LiveProcess, and use the shared documents feature to copy and implement the hurricane and coordinated response plan from the facility with the updated document.
  • HurricanesEach of these facilities then launches the LiveProcess ICS, quickly updates their ICS personnel and role assignments, ensuring that all information is current.
  • The facilities' emergency planners then use LiveProcess to activate the Emergency Operations Center and automatically notify personnel in the up-to-date ICS.
  • HurricanesRequests for additional staff and supplies are made and managed through LiveProcess' Resource Tracking function. This function assists with routing personnel equipment to the hospitals that need them.
  • LiveProcess Event Logs, community discussion and information sharing systems ensure that lines of communications remain open and inter-facilities cooperation is smooth.
  • HurricanesThe response to the potentially devastating disaster is coordinated and effective, minimizing losses and damage from errors or confusion that would have likely occurred without LiveProcess.