Product Features
Product Features & Benefits
Emergency Preparedness and Response Solutions for Healthcare

LiveProcess is a centralized web-based platform that helps you manage many aspects of your hospital's disaster preparedness plans and response. From risk evaluation and training to coordinated response, LiveProcess makes it easier and faster than ever to monitor and maintain your healthcare facility's state of readiness.

As the best-of-breed healthcare solution for emergency preparedness and response LiveProcess gives your organization the ability to prepare for and respond to disasters and other large-scale healthcare emergencies with greater ease and control than ever before. We do this by delivering an advanced web-based platform that makes even the most complex aspects of emergency preparedness and response simple, straightforward and easy to manage. From hazard vulnerability analysis and disaster preparedness, to Incident Command and inter-facility collaboration and coordination, LiveProcess provides the tools that you need to manage even the most severe scenario.

LiveProcess' features go well beyond planning and response at the individual facility level. The system's information sharing and communications tools help hospitals, healthcare providers and government agencies cooperate at local, regional and even state and nationwide levels. Our solutions also enable users to meet compliance requirements such as NIMS by helping organize, execute, and capture them all in one place. From document sharing to inter-facility monitoring and collaboration, LiveProcess delivers powerful information exchange tools that help organizations work together to be better prepared, and execute the type of coordinated responses that can prevent massive loss in times of disaster.

Full System Requirements

  • An Internet Connection
  • Any Web Browser
  • Complete Disaster Preparedness and Response Solution

    LiveProcess is the only application focused exclusively on Emergency Preparedness and Response for Healthcare. Through our interactions with FEMA and CDC, numerous state-level public health agencies, hospital associations, and leading hospitals and healthcare providers, we've developed a system that sets the standard for scope, breadth and depth in disaster planning and response for healthcare.


    LiveProcess Features
    Secure Web-based System and Interface
    Product Features

    Disasters don't work on a 9 to 5 schedule and neither do emergency coordinators. That's why LiveProcess is ready anytime and anywhere there's an Internet connection. Our secure, web-based system ensures that your data is always safe and accessible in our advanced network operations center, ready to go to work whenever you are.


    General Notification
    Product Features
    LiveProcess General Notification allows you to simply send messages to pesonnel at your facility with just a few clicks of the mouse. You can create groups of users to send messages out to at once, or simply notify your department heads during an event with an important update. General notification can be sent through SMS (text) messaging to a beeper or cell phone, voice through a phone, and E-mail.


    Hazard Vulnerability Analysis
    Product Features Hazard Vulnerability Analysis (HVA) allows you to easily assess your vulnerability to particular types of disasters and emergencies and their likely impacts. Incorporating HVA standards guidelines from Joint Commission, NFPA and HRSA, you're able to quickly and easily see your risk levels of meteorological, geological, biological and manmade events, and plan, train and respond accordingly.


    Incident Command System
    Product Features
    Implementing an Incident Command System, often the most complex part of Emergency Preparedness, has never been easier. Using HICS (Hospital Incident Command System) standards for organizational charts, color-coding and nomenclature, you can quickly create the hierarchy of personnel, along with responsibilities for any number of ICS scenarios. Once created, updating an ICS, sharing it with other facilities, and even automatically notifying your ICS personnel in an emergency via SMS (text) messaging, phone and e-mail is as simple as a few clicks of your mouse


    ICS Activation and Deactivation
    Product Features
    LiveProcess allows you to automatically notify your ICS personnel of their activation or deactivation status during an event or in an emergency via SMS (text) messaging, phone and e-mail. It is as simple as a few clicks of your mouse. LiveProcess also supports "Notification Response" in the event of an ICS activation, so any recipient can acknowledge the message with their availability as a response - this data is then recorded and made available to you via the LiveProcess notification control console.


    NIMS Compliance Tool
    Product Features
    The LiveProcess 3.0 release includes our new NIMS (National Incident Management System) Compliance Assessment tool, which enables Emergency Coordinators to understand and address the 17 elements of NIMS Compliance as they apply specifically to healthcare. Through a simple interface, users can track their current compliance levels, their progress towards compliance over time, and the tasks associated with achieving full NIMS compliance. Graph and report capabilities make it simple to view compliance status at a glance.


    Policy Management & Reference Library
    Product Features
    Store your emergency management policies, informational materials, and other electronic documents in a searchable online repository. Simply upload your documents (Word, PowerPoint, Excel, PDF, or any other electronic format), associate them with an emergency scenario or type, and they're instantly available for reference, review and even online training.


    Create and Run Exercises
    Product Features
    LiveProcess enhances your training and preparedness programs with a fast and easy exercise creation feature. Need to test your facility's readiness for a hurricane, earthquake or other disaster? Simply start a new exercise, select victim cards from the victim database, build a master sequence of events list, and you're ready to test your team. You can even create your own custom victim profiles and share them with emergency planners at other facilities.


    Training & Testing
    Product Features
    Streamline the training and testing process with quizzes that test personnel proficiency in key emergency preparedness and response scenarios, and provide instant results regarding strengths and weaknesses. For areas needing improvement, LiveProcess provides appropriate reference and review materials in the online policy repository and reference library.


    Preparedness Index

    Product Features

    LiveProcess' Preparedness Index allows you to quickly ascertain how ready your facility is for disaster or emergency situations. Using a simple question-and-answer format, LiveProcess collects information regarding your facilities readiness in areas such as decontamination, pharmaceuticals and supplies, security, training, and communications, then generates an index showing you your facility's strengths and areas needing improvement.


    Event Logging & Management
    Product Features
    Our newly redesigned Event Log puts all the functionality needed to manage an incident or exercise at your fingertips. Features such as directed communications, nested event logs, inline bed availability management, general notification and more help ensure that you can effectively respond to all events within a single component of the platform.


    Enhanced Reporting
    Product Features
    The LiveProcess reporting capability has been augmented with a range of new reports, along with a new focus on customization that enables a large medical organization or hospital system to benefit from a high-level, dashboard view. Other customized reports can now deliver the information needed by specific hospitals to deal with their unique circumstances.
     


    Facilities Dashboard
    Product Features
    The Facilities Dashboard provides a complete overview of your facility's emergency status in a single, centralized display. You can review hospital contact information, emergency preparedness, bed availability, even read real-time disaster and emergency news feeds -- all at a glance.


    Joint Commission Standards Compliant
    Product Features
    LiveProcess assists your facility in complying with Joint Commission, NIMS, OSHA and NFPA 1600 Emergency Preparedness standards. What's more, LiveProcess' web-based architecture allows the system to be easily updated to meet new standards including EPRHC requirements. An organization in a constant state of readiness means never having to worry if and when an unknown event will occur or an unannounced survey arrives.
     


    Inter-facility Collaboration and Cooperation
    Product Features
    Share EPRHC information with other facilities and agencies. From contact information and ICS structure, to hazard vulnerabilities, and availability of beds and specialized medical equipment—LiveProcess allows you to compare and coordinate emergency and disaster preparedness with hospitals and other organizations that are licensed members of the LiveProcess Network.
     


    Standards-based Language & Terminology
    Product Features
    LiveProcess incorporates standards-based language and terminology for emergency preparedness and response as defined by the Joint Commission, OSHA, NIMS, and NFPA 1600. Adherence to these standards allows your facility to interact with other agencies and organizations (fire, law enforcement, government, etc.) under the umbrella of a common language.