Our Users

From the smallest rural facility to the largest regional network, emergency preparedness programs require a multi-disciplinary team of professionals.

Emergency Management Professionals

Healthcare emergency professionals are involved in all phases of incident management, exercises and drills, compliance and reporting and daily program management for their facility. LiveProcess assists emergency management professionals with the full scope of their responsibilities, including notification and response, communications, identifying, organizing and monitoring critical response inventories, planning, documenting and ensuring the smooth execution of exercises and drills, training and testing staff, staying abreast of current compliance standards and regulations and ensuring HICS security and integrity.

Healthcare Executives

No one is more accountable than a healthcare executive when it comes to managing risk and ensuring their facility or system is always prepared as the "safety net" in their community. The LiveProcess dashboard helps executives to monitor their facility's compliance with Joint Commission and other standards; see at a glance how their facility is responding to a large-scale disaster or event; review and participate in communications between their hospital and community first responders; and receive timely communications and After-Action Reports.

Regional Coordinators

Regional coordinators are charged with planning, organizing, conducting and maintaining regional emergency readiness, response and recovery plans and ensuring integration with overall county and state plans. In addition to overseeing emergency management at their own coordination centers, regional coordinators serve as liaisons to federal and state agencies and private organizations. With LiveProcess, regional coordinators have a common resource management system that helps them to ensure consistent communication within and between hospitals in their region; deliver insight into regional resources and inventories for use in the event of an emergency; and assess the preparedness level of hospitals in their region by viewing shared HVA and ICS structures.

Information Officers

Information Officers in most healthcare organizations play important roles in successful emergency management preparedness and response, especially when the critical information infrastructure and the people who manage it are stressed by a large-scale emergency or natural disaster. CIOs can rest easy with the LiveProcess platform. That's because it is a "Software-as-a-Service" (SaaS) application which makes it more efficient to operate. Its stable and scalable platform architecture typically requires minimal IT commitment, budget or ongoing support. LiveProcess performs all periodic upgrades, regularly backs up content on our secure servers and manages all software support.

More About LiveProcess Customers:

Our Customers Overview
Our Implementations

Contact LiveProcess for more information.

 

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AHA Endorsement

LiveProcess disaster readiness and incident command solutions have the exclusive endorsement of the American Hospital Association (AHA).

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Testimonials

Testimonials

Our Customers

Emergency Management Professionals
are responsible for all phases of incident management, exercises and drills, compliance and reporting and daily program management for their facility.
Healthcare Executives
executive are accountable for all facility operations, including risk management oversight and ensuring they are in compliance with Joint Commission and other standards.
Regional Coordinators
are charged with planning, conducting and maintaining regional emergency readiness, response and recovery plans, ensuring integration with overall county and state plans.
Information Officers
oversee their facility's critical information infrastructure, including data integrity and security and internal/external communications.

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Children’s Case Study

Children's Medical Center

Children’s Medical Center in Dallas, Texas implemented LiveProcess just weeks before Hurricanes Ike and Gustav slammed the state. Learn how LiveProcess helped Children’s during these disaster events.

 

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LiveProcess in Action

Pandemic Flu Response

panflu-scenario-thumbLearn how LiveProcess can help you plan for and respond to H1N1 flu including managing patient surge, bed and resource tracking, and real-time communications and After Action Reporting.

 


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