Hurricane emergency response
Only weeks after implementing LiveProcess in mid-2008, Children's Medical Center was using the platform to coordinate patient transfers from hospitals in Galveston and Houston affected by hurricanes Gustav and Ike.

Quick Facts:

• Children’s Medical Center, based in Dallas, Texas, is a national pediatric research center sanctioned by the National Institutes of Health and the only academic healthcare system in the region focused solely on pediatrics

• Children’s Medical Center used LiveProcess to:
  • Coordinate with state emergency preparedness officials, airport crews and transport officials
  • Communicate in real-time
  • Share documents and information
  • Track storm progress

Key Benefits:

• Transported 400 patients to Dallas—including 50 newborns—in just 16 hours

• Hospital Command Center (HCC) staff could work from anywhere without sacrificing efficiency or communication by getting situational updates and task assignments online or through notifications

• Through communications recorded in LiveProcess, Children's Medical had The Joint Commission documentation needed for After Action Reporting