POSITION: System Engineer
REPORTS TO: VP Sales

LiveProcess is looking for a system engineer who has a track record of working with a sales team and succeeding. We provide a base salary; full benefits package, as well as a generous bonus structure. The successful candidate's compensation will reflect the effort and skill level of that individual.

Position Responsibilities:

• Maintain expert knowledge of all LiveProcess products and services
• Effectively demonstrate our solutions with a consultative approach, including understanding the
  customers existing IT and software systems
• Maintain a working knowledge of competitors' products and services and of emerging trends in the emergency management and compliance software industry as a whole
• Research customer needs and develop application of product and services in an effective manner
• Help with the technical aspects of sales proposals
• Help team to develop market strategies that result in revenues and organizational success
• In conjunction with sales team, develop and deliver sales presentations
• Provide input to development of new products, modification of existing products and termination of ineffective products
• Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
• Meet established sales goals by helping LiveProcess to grow and win
• Using a consultative style, advise customer on how to best utilize and apply LiveProcess products and look for opportunities to increase our solution's value
• Manage technical relationships between the company and reseller/distributors if/when appropriate
• Evaluate, train and support resellers/distributors to sell and support the company's products, field all presales technical issues and direct customer interaction for the entire life cycle of a sale
• Assist clients with feasibility studies, integration of data and other existing hospital or government systems, systems requirements and specifications
• Perform as software and technology specialist for the company
• Perform new product testing and assist in field beta trials

Qualifications:

• Strong work ethic and high integrity
• Experience, familiarity and ability to understand and clearly articulate knowledge of various database technologies and enterprise software
• Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
• Proven, effective written and verbal skills
• Willingness to travel and be part of a start-up team. Attitude to help the team to do what it needs to succeed is important
• Must understand project management concepts and principles
• Ability to provide technical writing responses and formal documentation in a written and graphic format
• Excellent analytical, diagnostic and problem-solving skills
• Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background
• Must have excellent active listening skills
• Must be able to discuss software technologies with a view to demonstrating their usefulness to current and potential customers
• Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics  and technical services

Computer Ability:

• Network experience
• Database system skills
• Web-based application experience
• Win 2000, XP and IIS
• PC proficiency Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office

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